Windows 10: Laptop immediately shuts down when I disconnect it from charger

Discus and support Laptop immediately shuts down when I disconnect it from charger in Windows 10 Software and Apps to solve the problem; I have a HP laptop 15s-eq2xxx of 8GB RAM and 496 GB storage. It has a 64 bit operating system and a processor, AMD Ryzen 5 5500U with radeon graphics.... Discussion in 'Windows 10 Software and Apps' started by bihandu nethmira, Feb 12, 2025 at 12:42 PM.

  1. BIHANDU NETHMIRA
    bihandu nethmira Win User

    Laptop immediately shuts down when I disconnect it from charger


    I have a HP laptop 15s-eq2xxx of 8GB RAM and 496 GB storage. It has a 64 bit operating system and a processor, AMD Ryzen 5 5500U with radeon graphics. Using windows 11.About a month ago, my laptop's original charger of 45W broke and I got a 65W charger to charge it. It never charged the laptop to 100 then and heated the right side of the keyboard. After about some time, the charge rate seemed the same like it would stop charging at 60% after many times then it gradually got low like about 31%. The charging port's light turns white after only 31%. So about a week ago, something happened which

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    bihandu nethmira, Feb 12, 2025 at 12:42 PM
    #1
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Laptop immediately shuts down when I disconnect it from charger

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