Windows 10: Laptop hasnt been used in 2 yrs. have changed email address. How do I get signed on again.

I am trying to bring up an HP laptop that hasn't been used in a couple years. Our old email address has been changed and we can't access the old email address. Key number and password would not work and I was locked out. How do I get into the laptop?Couldn't find a topic below to match my question.

:)

 

Changing administrator email address

Hi Nooren,

Thank you for posting in Microsoft Community.

1) How do you access the Windows computer? Do you use Microsoft account or local account?

I suggest you to follow the below steps and check if it helps.

• 
  Open PC settings, and click/tap on Accounts on the left side.
  
• 
  Click/tap on your account on the right side, click/tap on the More account settings online link at the top of the right side.
  
• 
  If this PC or device is not a trusted device, then you will be prompted to enter and submit a security code sent to your phone or alternate email address.
  
• 
  In Internet Explorer, or your default web browser, click/tap on the Add or change aliases link under Account aliases.
  
• 
  Click/tap on Rename under your (primary alias).
  
• 
  Click/tap on Yes, rename my primary alias.
  
• 
  Sign in to your Microsoft account with your new email address and password. You can close the web browser when finished.
  
• 
  To Create a New Email Address to Use as your Primary Alias
  

• • 
    Select (dot) Create a new email address as your primary alias.
    
  • 
    Select if you want a new hotmail.com, live.com, or outlook.com address.
    
  • 
    Type in a name you want, click/tap on Rename primary alias
    

9. Click/tap on OK.

Hope this helps. Please reply to us with the status of the issue.

Thanks.

 

Surface Pro 4 - How to Change eMail Address Associated with Administrator using Windows 10

Hello,

Editing the email address in your administrator account can be done by adding alias to your Microsoft account. Follow the steps below:

Step 1: Add an alias to your account

• Sign in to the Microsoft account website.
• 
  Select Your info.
  
• 
  Select Manage how you sign in to Microsoft.
  
• 
  Select Add email or Add phone number.
  
• 
  Follow the instructions to set up and verify your new alias. If you chose Add email, you have the option to use an email address that you already have, or you can create a new Outlook.com email address.
  

Step 2: Change which alias is primary

• 
  In the Microsoft account website.
  
• 
  Select Your info.
  
• 
  Select Manage how you sign in to Microsoft.
  
• 
  Select Make primary next to the alias you want as your primary.
  

Step 3: Remove an alias from your account

• 
  In the Microsoft account website.
  
• 
  Select Your info.
  
• 
  Select Manage how you sign in to Microsoft.
  
• 
  Select Remove next to the alias you want to remove.
  

Keep us posted with the result.

 

Email addresses being retained in private browsing

Using Firefox private browsing.

Went into a website yesterday for the first time. When I clicked into the 'Sign In' box, there was a dropdown list of several email addresses that have been used on this laptop at different times, but never with this site. These were hotmail and gmail addresses. I was not logged in to google at the time, nor to anything else. I tried to delete these email addresses from the 'Sign In' box but they will not delete.

This also happens on other sites including facebook. Only 2 emails have ever been used on the laptop to log in to facebook, yet it automatically offers four or five. All the ones offered are ones used by me, but I have never saved them on any website login.

I believe that private browsing should not save anything when a session ends, so I do not understand why these email addresses are showing. It seems that they are being stored somewhere on the laptop but I have no idea where to look for them to delete them.

A second laptop, that also uses private browsing on Firefox,does not have this same problem so it is something about the specific laptop.

Any suggestions welcomed