Windows 10: Laptop has power but screen black

Discus and support Laptop has power but screen black in Windows 10 Gaming to solve the problem; Hi, I have an Asus Vivobook. The issue im facing is - The laptop provides power to the USB outlets however the screen remains black. The power... Discussion in 'Windows 10 Gaming' started by Ril3ZZ, Aug 18, 2024.

  1. Ril3ZZ Win User

    Laptop has power but screen black


    Hi, I have an Asus Vivobook. The issue im facing is - The laptop provides power to the USB outlets however the screen remains black. The power indicator is lit but if i try to turn the laptop off, it will turn off and immediately turn back on. Please any help would be great.

    :)
     
    Ril3ZZ, Aug 18, 2024
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Aug 18, 2024
    #2
  3. Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Aug 18, 2024
    #3
  4. Virus-j Win User

    Laptop has power but screen black

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Aug 18, 2024
    #4
Thema:

Laptop has power but screen black

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