Windows 10: Laptop blue screens when playing newer games: VIDEO_DXGKRNL_FATAL_ERROR

I have an Acer Nitro 5 AN515-58 that has been experiencing this issue for almost a year now. I have an NVIDIA GeForce RTX 4050 Laptop GPU, 12th Gen Intel i7-12650H, running Windows 11. This seems to happen whenever I play newer games, I've tried to find a solution on Google but nothing has fixed it. I've linked my minidump file from the most recent crash, I'm not sure what else to do at this point. https://drive.google.com/file/d/13a8UULV2AkxJncvID400p6VY4_7aYQu4/view?usp=sharing

:)

 

"Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

So every time I play a game after like half an hour or so, my game crashes (blue screen giving the error VIDEO DXGKRNL FATAL ERROR ), then when I relaunch the laptop my discrete GPU is gone, like missing from task manager and hidden in device manager. To fix it I have to restart my laptop then the Nvidia drivers come back and when I play my games again the same problem happens after a few minutes of playing the game. It's never happened unless I'm playing a game.
I have tried:

• reinstalling the graphics driver from NVIDIA.
  
• removing the graphics driver using DDU in safe mode and reinstalling the latest one.
  
• running sfc and dism
  
  None of the above methods helped.
  My laptop is out of warranty so don't suggest I take it to the Dell service center as they will just say to replace the motherboard, I know that and that will be like buying a new laptop.
  
  My laptop is a Dell G3 15 3500
  Specs -
  i7-10750H
  RTX 2060 6gb
  16Gb ram
  256Gb SSD
  Windows 11 home
  

 

Scan for hardware changes causes blue screen error VIDEO_DXGKRNL_FATAL_ERROR

Hi,

Thank you for contacting Microsoft Community. I will surely help you to fix the Blue Screen error.

The bug check VIDEO_DXGKRNL_FATAL_ERROR indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

To understand the issue better, let me know what is the make and model of the computer?

Method 1:

I suggest you to uninstall and re-install latest graphics driver from the computer manufacturer website and check if it helps.

Method 2:

If the issue persists, I suggest you to try the steps in the following article which will help to fix common Blue Screen errors. Check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

VIDEO_DXGKRNL_FATAL_ERROR

Hello I have a problem I just got a blue screen and the stop code is VIDEO_DXGKRNL_FATAL_ERROR when I entered youtube in chrome. my laptop is lenovo ideapad gaming 3 15ARH7. please help me