Windows 10: Keyboards and on-screen keyboard typing not working at laptop sign-in screen, but works at...

Hello! My laptop keyboard isn't working as well as my onscreen keyboard. I tried plugging in an external keyboard but it also wasn't typing even after I switched ports. I'm stuck at the sign-in screen and can't access anything else, but the thing is, when I clicked on "I forgot my PIN" and it prompted me to type in my e-mail, the keyboard was working just fine. What can I do to solve this?

:)

 

laptop keyboard and touchpad not working

Problem: computer starts up normally and goes to the password log-in screen, but nothing happens when I try to enter the password. The computer doesn't appear to see any keystrokes.
Solutions tried:

1. rebooted
2. removed and replaced main battery
3. attached USB keyboard
4. hit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop password
5. looked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer

Why I think this is a Windows issue:

1. the computer recognizes when I hit the Enter key on startup
2. the USB keyboard doesn’t work
3. the keyboard touchpad doesn’t work, but the attached USB mouse DOES work

 

keyboard on laptop not working after upgrade, had to switch to on screen keyboard.

keyboard on laptop not working after upgrade, had to switch to on screen keyboard. suggestions?

 

Keyboard not working

I have hp envy laptop with touchscreen. I never used the touchscreen keyboard until i had problems with keyboard on the laptop couple hours ago. Some of the Keys werent working at all, some would type numbers or incorrect letters or type commas after each letter. I tried adding and changing languages, and restoring system. Now, the laptop keyboard including function keys and the mouse doesnt work at all. When i go into control panel under keyboard- typing the only option listed is for touchscreen. Not sure if i somehow manged to disengage the main keyboard and mouse. Please help!