Windows 10: kernal power 41 help please

MEMORY_MANAGEMENT 1a # Any other values for parameter 1 must be individually examined.Arguments:Arg1: 0000000000061941, The subtype of the BugCheck.Arg2: 0000025a9dc22558Arg3: 000000000000000dArg4: fffff685c255f9e0Debugging Details:------------------*** WARNING: Check Image - Checksum mismatch - Dump: 0x201482, File: 0x201504 - C:\ProgramData\Dbg\sym\BTHport.sys\9BFC3B54202000\BTHport.sysKEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1296 Key : Analysis.Elapsed.mSec Value: 5901 Key : Analysis.IO.Other.Mb Value: 11

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kernal power 41

Hi

Can anyone help me, I am not computer savvy, my computer is a Lenova , and when I am looking at web pages, I get a message that they are not responding, I checked the event viewer, it says there are 49 critical events Kernal Power event ID 41 .

How do I remove these and what is causing it

.

Thanks for any help

 

kernal power 41

Hi Pete,

The Kernel event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly.
When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer shut down cleanly, a Kernel Power Event 41 message is generated.

An event 41 is used to report that something unexpected happened that prevented Windows from shutting down correctly.

Meanwhile, we suggest that you perform these steps and see if it helps:

Method 1: Perform System File Checker (SFC) scan.



System File Checker is a utility in Windows that allows users to scan
for corruptions in Windows system files and restore corrupted files.



Method 2: Clean boot.



A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This will
help to eliminate software conflicts that occur when you install a program.

Let us know the result.

 

Random Kernal Power 41 shutdowns preceded by Kernal Power 125

I get occasional system shutdowns (e.g. July1, June28, June24, June23 twice within 6 minutes) which seem to be logged by a Kernal Power 41 event. They are always preceded by a Kernal Power 125 (see below). It would seem to indicate that something is overheating but this only happens when the system is idle. I never get a shutdown while I am using the computer. When I leave the system for several hours and it is powered on, there are times when I come back to wake it up and then upon moving the mouse it goes to the BIOS boot screen and then boots normally. Works fine. It is W11 Pro, 23H2, 22631.3737

Below is the Kernal Power 125 event. I do not have any minidumps but I have tried to enable them. Suggestions appreciated.

Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 6/23/2024 3:04:17 PM Event ID: 125 Task Category: (86) Level: Information Keywords: (32) User: SYSTEM Computer: BobW11

Description: ACPI thermal zone \_TZ.TZ00 has been enumerated.

_PSV = 0K

_TC1 = 0

_TC2 = 0

_TSP = 0ms

_AC0 = 373K

_AC1 = 328K

_AC2 = 323K

_AC3 = 318K

_AC4 = 313K

_AC5 = 0K

_AC6 = 0K

_AC7 = 0K

_AC8 = 0K

_AC9 = 0K

_CRT = 378K

_HOT = 0K

minimum throttle = 0

_CR3 = 0K Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 125 4 4 86 0 0x8000000000000020 74512 System BobW11 9 \_TZ.TZ00 0 0 0 0 373 328 323 318 313 0 0 0 0 0 378 0 0 0 0 0 0