Windows 10: JBL Quantum 810 headphones showing up in sound output from the taskbar, however when I go...

This has caused recorded audio to be very quiet despite the volume being turned up. When restarting windows audio services, it briefly shows up then disappears again.

:)

 

Output Device for JBL Headset Keeps Disappearing

Hi

Welcome to Microsoft community.

It sounds like you're experiencing a common issue where the output device, in this case, your JBL Quantum 400 headset, intermittently disappears from the sound settings. This could be due to driver issues, conflicts with other software, or even problems with the USB connection itself. Here's how you can troubleshoot this problem:

1. Check USB Connection:
   
   • Disconnect the headset and reconnect it to a different USB port. Sometimes the problem is with the USB port itself.
     
   • If you're using a USB hub, try connecting the headset directly to the computer.
     
2. Restart Windows Audio Service:
   
   • Press Win + R type services.msc and press Enter.
     
   • Find "Windows Audio" in the list, right-click it, and select "Restart."
     
3. Update Headset Driver:
   
   • Go to Device Manager (right-click on Start and select "Device Manager").
     
   • Expand "Sound, video and game controllers."
     
   • Find your JBL headset, right-click it, and select "Update driver."
     
   • Choose "Search automatically for updated driver software."
     
4. Reinstall Device:
   
   • In Device Manager, right-click on your JBL headset and select "Uninstall device."
     
   • Disconnect the headset, restart your PC, and then reconnect the headset. Windows should attempt to reinstall the device.
     
5. Set Default Device:
   
   • Right-click the sound icon in the taskbar and select "Open Sound settings."
     
   • In the Sound settings, under "Output," make sure your JBL headset is selected as the default device when it appears.
     
6. Disable Audio Enhancements:
   
   • In Control Panel > Sound > Playback, right-click on your JBL headset and select "Properties."
     
   • Go to the "Enhancements" tab and check the box that says "Disable all enhancements" or "Disable all sound effects."
     
7. Check Nvidia Software:
   
   • Ensure that Nvidia's software isn't automatically changing your audio devices. Check the Nvidia Control Panel for any settings that might affect audio playback.
     
8. Check for Software Conflicts:
   
   • If you have other audio software installed, such as a digital audio workstation or a virtual audio cable, they might be interfering with your headset. Try disabling or uninstalling other audio software.
     
9. Check for Hardware Issues:
   
   • Test the headset on another computer to ensure the headset itself isn't malfunctioning.
     

If the problem persists after trying these steps, it may be a more complex hardware issue or an unresolved software issue. In such cases, contacting JBL support for further assistance with their specific product would be advisable.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

My input/mic takes the output/headphones sound

I have JBL Quantum 200 headset whit mic. I have 1 cable from headphones and i have plugged it in to the splitter and than to the mic jack/input and headphones jack/output and if il do anything.. like if im watching youtube if i play game and voice chat whit someone they hear them self. I see it in audio setting how it pick the sound. IDK where is problem.. please someone help?

 

HARMAN Announces the JBL Synchros Headphone Lineup

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• Detachable cable design with iOS 3 button remote/microphone cable and universal 3 button remote/microphone cable included
• Available in Onyx and Glacier, with carrying case

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• 1 set of Comply foam tips for superior fit
• 3 sizes of silicone ear tips (S/M/L)
• Available in 2 colors and 3 configurations: Onyx and Glacier, with either Apple 3-button remote cable, universal 3-button remote cable, or straight cable

Pricing and availability
For additional information on the JBL Synchros S700 (MSRP $349.95), S500 (MSRP $299.95), S300 (MSRP $199.95), S200 (MSRP $129.95) and S100 (MSRP $99.95), or to purchase, visit www.jbl.com.