Windows 10: I've been using microsoft photos trim for over a year and this issue started occuring where...

also i tried reinstalling it and reparing it

:)

 

Microsoft Photos - problem with video trimming

Hi Greg,

thanks for your feedback. However, the links provided do not address my issue. I will repeat the procedure on how to reporduce the problem I reported, with Photos Version 2023.10030.7003.0:

1) I have a video which original aspect ratio is 16:9

2) Right click on the video and choose Open in Photos

3) Once video is open in Photos, I choose Trim (a button located on the top stripe, Trim (CTRL +E))

4) Then I choose start and end of the trimmed video and choose "Save as copy"

5) Resulting video has ascept ratio 4:3, which is a bug in the application

What I wanted to point out is that this refers to a bug in the Photos application, because Trim operation is expected to produce the exact same video format, with same codec, bitrate, aspect, etc..

Furthermore, when I open a video in Photos app, there is no option to set aspect or anything else. To be more precise, any application which opens a video should respect aspect ration embedded in the video file itself, but seems Photos don't respect it.

I definitely don't want to use Video Editor, with so many unecessary additional steps like "New Project", "Import Video" (which makes another copy in the Library).

My intention was to do simple trimming on many video files, with just 3 steps, Open in Photos, Trim, Save As. But this operation changes the aspect of the original video, and this is the exact problem I am trying to report

 

Windows Photos Trimming not working

Hi Rene_PY, Thanks for your response.

I'm sorry to hear that didn't work as well. I've found a similar issue here: https://answers.microsoft.com/en-us/windows/for...

Applicable to Windows 10 as well.

https://answers.microsoft.com/en-us/windows/for...

I suggest trying all the troubleshooting steps in the thread link above to see if that fixes this issue.

If none of the steps work for you. You may consider contacting AMD support to check if they have specific guidance or driver updates that can help with compatibility issues. Thank you.

 

Editing (trimming) a video in Windows 10's 'Photos' App automatically saves copy with wrong date.

Hi,



Thank you for writing to Microsoft community forum.



I appreciate your interest in Photos app. We did try to reproduce the issue on our test systems and trimmed video was saved with the date and time on which it was edition. So the issue could be with photos app as you mentioned that you system time
is correct. I would suggest you to follow the steps mentioned in the article:
Fix problems with apps from Microsoft Store. You can also try to re-install the app
using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can either install the app from the store or type the following command in PowerShell:
   Reinstalling apps: Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   

Regards,