Windows 10: its rediculous there's no way to talk to an agent. When you click contact support it just...

its ridiculous there's no way to talk to an agent. When you click contact support it just keeps bringing you to this community forum

:)

 

talk to an agent

Hello! My name is Mostafa; I will assist you today.

This is a user-to-user community. If you have any concerns about Windows, we can help you.

To contact a Microsoft agent, you can follow the steps below.

1. Go to the Microsoft Support website: Microsoft Support.

2. Sign in with your current Microsoft account credentials.

3. Click on the "Contact support" button at the bottom of the page.

4. Choose the product that you need help with (in this case, Minecraft).

5. Select "Account" as the category of your issue.

6. Choose "Contact support" to reach a support agent.

Best,

Mostafa

 

talk with an agent

How do I talk with a tech support agent?

 

talk to an agent

Hi Julie,

My name is Igor, it's a pleasure for me to help others and I'll try to help you.

Please try the following procedure.

In the search bar, type (without quotes) "agent support" and press Enter or click on Get Help. Do not pay attention to the search results, but click on the "Contact Support" button at the bottom. On the next page, select "Windows" and "Technical Support" from the drop-down lists, then click on "Confirm". Select "Chat with a support agent in your web browser", at the next page enter your email address and click on "Confirm". A chat window will open in a new tab. In the upper right corner, open the list of languages, where you can choose the most convenient language for you to communicate. Wait for the operator's response.

P.S. The chat is available during business hours and on business days according to US time. Keep this in mind when contacting.