Windows 10: Issue with MediaTek Bluetooth Adapter

help me

:)

 

Issue with MediaTek Bluetooth adapter

There is a new version of the Bluetooth driver (1.1037.0.412) on the Microsoft Update Catalog released on 2/21/2024. Downloading and installing the version of the driver should fix the problem.

Step 1: Download and extract the driver

1-Download the driver from this link.

https://catalog.s.download.windowsupdate.com/c/...

2-Double click on the 8eadcec3-02f2-4954-91db-4e650d894a2c_62b4c6ce6f5f50004b9d207a9f1ccb164b467076.cab

3-Press Ctrl+A to select all files and copy them to a new folder in the Desktop

Step 2: Install the driver

1-Right-click on Start then click on Device Manager

2-Click to expand the Bluetooth

3-Right-click on the Bluetooth driver and click on "Update driver"

4-Click on "Browse my computer for drivers"

5-Click on "Let me pick from a list of available drivers on my computer"

6-Click on the "Have a disk..." button, then click on "Browse..."

7-Select the file "mtkbtfilter.inf" file in the folder where you extracted the drive in the previous step and click on OK

8-Select the driver in the list and click on Next to install the driver

I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

 

Issue with MediaTek Bluetooth adapter

Good day, I am currently experience some Bluetooth connectivity issues on my pc. My motherboard is the Asus ROG strix b650e-i wifi in case you might find it relevant. The issue is that whenever I pair a particular headset (Audeze maxwell) to my pc, it plays audio fine for a while (5~10mins) before audio completely cuts out. After the audio cuts out the device remains paired to the pc but no audio is being heard. This was really weird as it seems to only happen with that specific headset, and all other headsets work fine when paired with the Bluetooth. It gets even more confusing when I also noticed that the headset works fine when paired with other devices, and even when I use an external Bluetooth adapter on the same pc, it works fine. This makes me believe it is an incompatibility issue between the headset and internal Bluetooth module. In order to get more information regarding this, I investigated the logs in the event viewer and I noticed two logs that are of concern with the issues I am experiencing. The first one occurs when the headset gets turned on, it seems connection is instantly rejected for the listed reason: "Windows rejected a legacy connection from your Bluetooth device (e0:49:ed:00:09:db) because the system is configured to not allow legacy connections by your system administrator."

The second log is a warning log that happens when the audio eventually cuts out, with reason "A command sent to the adapter has timed out. The adapter did not respond."

I have attached screenshots in this post for reference, but please what can I do regarding this issue?
It seems the Bluetooth adapter is not correctly interpreting a certain command from the headset or driver issues, but any help would be appreciated.

PS: please don't suggest re-installing windows(already did that twice), or running the windows troubleshooter (ineffective).

 

Bluetooth Connection Issue: Unable to Connect Headphones After Uninstalling Mediatek Bluetooth Driver

Hello everyone,

I'm experiencing a frustrating issue with my Bluetooth connection and I'm hoping someone here might be able to offer some insight or assistance.

For context, I've been having trouble connecting my Bluetooth headphones for the past couple of days. Whenever I attempt to connect them, they initially show as "Connecting..." for a long period, and then eventually display a message in red text stating "We didn't get any response from the device. Try connecting again".

In an attempt to troubleshoot the issue, I found that uninstalling the Mediatek Bluetooth driver should have fixed the problem. However, after reinstalling the driver and restarting my PC, I'm unable to connect my headphones at all. The same issue persists, and I'm unable to establish a stable Bluetooth connection.

I've tried updating the Bluetooth driver, resetting the Bluetooth adapter, and checking for any interference from other wireless devices, but nothing seems to resolve the issue permanently.

Here is my system information:

• Processor: AMD Ryzen 7 7800X3D 8-Core Processor
  
• Graphics: AMD Radeon RX 7900 XTX, AMD Radeon™ Graphics
  
• Motherboard: ASUS ROG STRIX B650-A GAMING WIFI
  
• Audio: AMD High Definition Audio Device, Realtek USB Audio, USB Audio Device, Sonic Studio Virtual Mixer
  
• Network and I/O: Intel® Ethernet Controller (3) I225-V, MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card, TAP-Windows Adapter V9, PolarBear Tunnel, Bluetooth Device (Personal Area Network) #2
  
• Memory: 32 GB
  
• Storage: Lexar SSD NM710 2TB
  

I'm at a loss for what to do next, and any help or suggestions would be greatly appreciated. Has anyone else encountered a similar problem, and if so, were you able to find a solution?

Thank you in advance for your assistance.

Best regards,

Soheil