Windows 10: Is this a legitimate script error or malware?

Discus and support Is this a legitimate script error or malware? in Windows 10 Gaming to solve the problem; This is on my mom's computer so trying to get help figuring out the problem remotely. She said lately her computer has this message pop up every time... Discussion in 'Windows 10 Gaming' started by Kaytlyn Wise, Jan 4, 2025 at 9:57 AM.

  1. Is this a legitimate script error or malware?


    This is on my mom's computer so trying to get help figuring out the problem remotely. She said lately her computer has this message pop up every time she starts her computer, the URL is different in the photo vs. the video she sent me which I can't seem to attach:"Script Error: An error has occurred in the script on this page.Line: 0CHar: 0Error: Script error.Code: 0URL: https://www.googleoptimize.com/optimize.js?id=GTM-PQGRTLR Do you want to continue running scripts on this page?"The video url is: http://www.nero.com/nero-comwGlobal/wGlobal/layout/scripts/optimized/design.js?2312140238

    :)
     
    Kaytlyn Wise, Jan 4, 2025 at 9:57 AM
    #1
  2. mbmeadows Win User

    Constant script errors and slow loading pages in 10 internet explorer 11

    I have done the steps listed above. They have not helped and I am still getting constant script errors, along with slow loading pages. Are there any other suggestions?
     
  3. Arul_D Win User
    Tired of script error

    Hi Mohammad,

    Thank you for posting on Microsoft Community. We will assist you in resolving your issue.

    Before assisting further, I would like to ask you few questions regarding the query:

    • What is the complete error message or error code?
    • When exactly are you getting the script errors?
    • Are you getting script errors while using Internet Explorer?
    If yes, I would suggest you to follow the steps in the below link to on troubleshooting script errors in Internet Explorer.

    Refer to the link below on How to troubleshoot script errors in Internet Explorer:

    https://support.microsoft.com/en-us/kb/308260

    Hope this helps!

    Get back to us with the answer to the above question to assist you further on this query. Your reply is most important for us to ensure that we assist you accordingly.

    Thank you.
     
  4. David Haz Win User

    Is this a legitimate script error or malware?

    Can not find script file error

    Hello,

    This could be due to a missing script file or that an application is causing the error. As a first troubleshooting step, we suggest that you locate or navigate to the location listed in the error and see if the file it is looking for is there. If you are
    unable to locate the file, an application is causing this error to pop-up. If that is the case, we suggest that you boot your PC in Safe Mode and see if the error still pops up. You may follow the steps on this
    link on how to start your PC in Safe Mode.

    If the problem does not exist in Safe Mode, we would know that an application is causing the error. However, if the problem is presented while in Safe Mode, the problem may be caused by Windows itself.

    We look forward to an update from you.
     
Thema:

Is this a legitimate script error or malware?

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