Windows 10: Is my hard disk broken

Hello Microsoft community, it's VinciMan here and i recently had a blue screen on my laptop, tried many YouTube tutorials to fix but none worked, still got the error log file d /windows/system32/logfiles/srt/srttrail.txt. Finally found a video with the " solution" to format my drive so as to install again but ended up losing worth 472 GB of my Data and also losing my windows operating system. Ran a CHKDSK command, showed my drive is Healthy but when trying to install windows from a bootable USB, it completes the process but on FINISHING UP , brings up the error "Windows cannot install required

:)

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.

 

Hard disk partition not showing up.

Hi Muhammad,



Thank you for writing to Microsoft Community Forums.



This can happen if the Hard-disk drivers are not up-to date. I would suggest you to update the hard disk drivers first. To update the drivers, please follow the steps mentioned below:

1. Open Device manager.
   
2. Then Expand “Disk drives”.
   
3. Then Right click on the Hard-disk listed under this category.
   
4. Then click on Update drivers.
   
5. Alternatively you can also try to update the drivers from manufacturer’s website.
   

Once the hard-disk drivers are updated, you will need to allocate the last partition (it is not allocated according to the screenshot) and you will be able to view the partition.



Also note that sometimes the hard disk partitions/drives might be hidden in This PC or My Computer window due to a Registry key. If a DWORD with the name NoViewOnDrive or NoDrives is present under following key in Registry Editor:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Policies\Explorer

Delete the DWORD and your drives will become visible in My Computer window.



Hope this helps.

 

HARD DISK DRIVE ERROR

Hi Aditya,

In order for us to help you with your concern about hard disk drive error, kindly answer the following questions first:

• What specific error are you getting? Are you getting an alpha-numeric error codes such as 0x80070057? If possible, kindly post here a screen shot of the actual error.
  
• What troubleshooting steps have you tried so far?
• For initial troubleshooting steps, kindly access this
  support link.

We look forward to your response.

Regards.