Windows 10: IntelR Ethernet Controller 3 I225-V suddenly stop

Hi everyone, I have one issue with ethernet that I already tried my best to fix on hardware and software but the issue was not solved.The description for Event ID 163 from source e2fnexpress cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If

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Intel i225-v Ethernet Controller just doesn't work properly

I've had a MAJOR issue with my Ethernet Adaptor for the past 2 weeks and I've tried just about EVERY method I know and could find online to try and fix but to no avail, the issue is that the Ethernet Adaptor works perfectly fine in normal use but as soon as I launch a game such as BF2042 or For Honor my Ethernet completely stops working and the only way to fix it is by restarting my PC as trying to do anything with it in Device Manager either crashes the system or gives an infinite loading status.

The issue seems to come from Windows refusing to configure my adapter properly because I noticed it says "Device not started (e2fnexpress)" when the Intel provided drivers are installed or "Device not started (e2f68)" when the default Windows drivers are installed but I've done everything that should've resolved this issue and yet it persists...





I've ordered a new PCIe NIC in hopes it'll resolve the issue if I just bypass using the onboard NIC, I'll update this once I've tried it out.

Tried Methods:

Updated Motherboard Bios

Used Different Ethernet Cable

Reset Router

Installed Replacement Motherboard

Reset Ethernet Adaptor Settings

Updated Intel I225-V Drivers

Uninstalled Intel I225-V Drivers

Run Troubleshooter

Run SFC /SCANNOW

Reset Winstock

Flush IPConfig

Complete Reinstall of Windows 11

Complete Reinstall of Windows 10

Installed New SSDs

Installed New CPU

System Information:

OS Name Microsoft Windows 11 Pro

Version 10.0.22621 Build 22621

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-HA8B1CN

System Manufacturer ASUS

System Model System Product Name

System Type x64-based PC

System SKU SKU

Processor AMD Ryzen 7 5800X3D 8-Core Processor, 3401 Mhz, 8 Core(s), 16 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 2806, 27/10/2022

SMBIOS Version 3.3

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Product ROG STRIX B550-A GAMING

BaseBoard Version Rev X.0x

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Elevation Required to View

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume2

Locale United Kingdom

Hardware Abstraction Layer Version = "10.0.22621.1413"

Username DESKTOP-HA8B1CN\Scott

Time Zone GMT Summer Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.9 GB

Available Physical Memory 26.8 GB

Total Virtual Memory 36.9 GB

Available Virtual Memory 29.8 GB

Page File Space 5.00 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualisation-based security Not enabled

Windows Defender Application Control policy Enforced

Windows Defender Application Control user mode policy Audit

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualisation Enabled in Firmware No

Hyper-V - Data Execution Protection Yes

Ethernet Controller Information:

Name [00000001] Intel(R) Ethernet Controller (3) I225-V

Adapter Type Ethernet 802.3

Product Type Intel(R) Ethernet Controller (3) I225-V

Installed Yes

PNP Device ID PCI\VEN_8086&DEV_15F3&SUBSYS_87D21043&REV_03\6&102E3ADF&0&0048020A

Last Reset 18/06/2023 12:54

Index 1

Service Name e2fnexpress

IP Address -

IP Subnet -

Default IP Gateway -

DHCP Enabled Yes

DHCP Server 192.168.0.1

DHCP Lease Expires 19/06/2023 13:00

DHCP Lease Obtained 18/06/2023 13:00

MAC Address ‪C8:7F:54:70:28:B0‬

Memory Address 0xFC200000-0xFC4FFFFF

Memory Address 0xFC300000-0xFC303FFF

IRQ Channel IRQ 4294967264

IRQ Channel IRQ 4294967263

IRQ Channel IRQ 4294967262

IRQ Channel IRQ 4294967261

IRQ Channel IRQ 4294967260

Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\E2FN.INF_AMD64_E9EA266A76AD019B\E2FN.SYS (2.1.1.7, 1.30 MB (1,360,080 bytes), 07/02/2022 06:21)

 

e2fexpress ID:27 issues from Intel(R) Ethernet Controller (3) I225-V?? (traditional chinese)

Dear,

e2fexpress ID:27 issues from Intel(R) Ethernet Controller (3) I225-V?? (traditional chinese)

Update：e2fexpress ID:27 issues from Intel(R) Ethernet Controller (3) I225-V?? (traditional chinese) - Intel Community

NVM Integrity & Cable Quality & Cable Integrity issues from Intel(R) Ethernet Controller (3) I225-V?

Re:NVM Integrity & Cable Quality & Cable Integrity issues from Intel(R) Ethernet Controller (3) I225-V? - Intel Community

ASUS tell me when the investigation is over：

<Only INTEL can solve these， to ask intel that how to solve it two months ago？>

Intel tell me when the investigation is over：

<this may not be a hardware related but an OS related issue because Windows perceived that there was a disconnection and generated an error however the disconnection was never encountered. Since no disconnection occurred, we still suggest to contact Microsoft.

About your follow up questions, possible that this is only false positive because having these errors will cause intermittent or permanent disconnection which you never encountered. It is still best to contact Microsoft so they can provide further recommendations.>

Now I have to ask Microsoft for support！

If I send the wrong place, please remind me.

P.S.

OS：Window 10 64bit (21H2)

MB：ASUS B550-F WIFI

Lan Driver：26.4 (1.0.2.14)



- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="e2fexpress" />

<EventID Qualifiers="40964">27</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2021-09-05T01:09:21.1711524Z" />

<EventRecordID>4037</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="2156" />

<Channel>System</Channel>

<Computer>Orz-303333</Computer>

<Security />

</System>

- <EventData>

<Data />

<Data>Intel(R) Ethernet Controller (3) I225-V</Data>

<Binary>0000040002003000000000001B0004A00000000000000000000000000000000000000000000000001B0004A0</Binary>

</EventData>

</Event>

Intel(R) PROSet Adapter Configuration Utility 26.6.09:
1.NVM Integrity Status: Failed

2.Cable Quality Status: Failed => I tried changing the network cable, but actually changing the other one didn't solve it!

3.Cable Integrity Status : Failed => I tried changing the network cable, but actually changing the other one didn't fix it!

Then please can you really give a solution that can actually be solved, without losing or closing the functions that should be there, and under the premise of not reducing performance and stability!

And the above is not a case, there are other consumers like me, the interesting thing is that the Cable Integrity Status item also shows 225 meters！

Note:
The shared router is ASUS RT-AC58U, Chunghwa Telecom's FTTH, and the cables are CAT5E & CAT6!

Thanks!

 

Intel Ethernet Controller (3) I225-V suddenly stopped working

I know very little about AMD processors but I will assume you made sure the new processor is compatible.

If so, did you try setting the Bios back to its default settings. If you upgraded your motherboard also then you probably already did this.

If you run the command below in a run box and check the graph, do you see any repeating problems with the Ethernet Adapter?

perfmon /rel

Have your checked your cable and what are type of router are you using? Since an Ethernet adapter is such a basic device, possibly it is defective or it is having communication problems.