Windows 10: Intel Bluetooth Issue

Ok just straight to the point my Bluetooth driver or IntelR stopped working with a DEVICE_POWER_FAILURE issue and I went to Best Buy to get it fixed they seem to have fixed it but now it's doing it again I'm trying to get to the bottom of this. I've tried many things like troubleshooting, and Intel driver update installs but to no avail, it just won't seem to work could someone please help me?

:)

 

Intel Bluetooth Only Shows Up on 3168

I have an interesting issue with the Acer Aspire A515 laptop. I recently upgraded to a gigabit internet connection with a new dual band router. Of course my laptop having a little Intel 3168 WiFi card single band + bluetooth wasn't going to do it. So I go and grab myself my nice Intel 8265 WiFi card dual band + bluetooth and put it in. The WiFi works great no issues but no bluetooth. So I try my 7260, 7265, and 8260 cards. All having the same issue. I can establish an 866 link with the router but no bluetooth. Testing them in other machines shows the bluetooth so I am convinced that it is this particular laptop. I have also grabbed the latest Intel drivers, no change. Any suggestions welcome.

Testing Already Done:

• Booting up Linux (No bluetooth)
  
• Windows updates (No bluetooth)
  
• Reinstalling Windows 10 (The laptop has a 7th gen i7 so W7 / W8 is not an option) (Still no bluetooth)
  

 

Bluetooth Headphone Connection Issues

Hi,

I would suggest to perform some basic troubleshooting steps by following the article to find out the reason and to update the Bluetooth driver.

Check the Status of the Bluetooth in Device Manager and update it:

• Search Device Manager using Cortana.
• Right click Bluetooth drivers and select the Update driver software.

Check also if the Bluetooth service on your laptop is enabled by following this steps:

• Press Windows key + R and type service.msc
• Search for Bluetooth Support Service.
• Right click on the Service and click on Enable.

Let us know how it goes.

 

Bluetooth audio syncing issue

Hi,

There are a lot of factors that can cause the issue about your Bluetooth such as incompatible drivers, hardware issues, and more. We suggest that you go to this

link which lists all troubleshooting steps for Bluetooth issues.

Regarding your question about locking Windows Anniversary update, it is possible to postpone an update but it cannot be stopped.

Update us on the status of the issue.

Regards.