Windows 10: integrated camera not working

I accidently dropped my laptop a short distance to the floor. The camera has stopped working, discovered when i joined a zoom session. I ran a trouble shoot and the information said the camera is functioning properly. The camera light is on but not working.

:)

 

integrated camera not working

My integrated webcam for my Lenovo laptop is not working now. Was working last month. I have gone through all troubleshooting and uninstalled and reinstalled driver. Still no help. Anyone having this issue or have a suggestion? No external switch to turn on and off camera and camera light turns on but nothing.

 

Dell Integrated Camera Not Working

Hi,

I have a Window 11 Dell 9520 Laptop, where the integrated camera has stopped working; error code 0xA00F4244<NoCamerasAreAttached>.

I have tried many different solutions on the web for this, but none seem to work:

• Update the driver in device manager
  
  • Camera is not a category
    
• Add legacy hardware
  
  • Nothing is found via auto-detect
    
  • Dell says my drivers are all up to date when I try and find it manually
    
• Uninstalled the virus scanner
  
• Made sure the camera was turned on in the BIOS set-up
  

I'm struggling to find any other solution to this, so any help would be appreciated, the camera doesn't work on any program.

 

integrated laptop camera not working

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that laptop camera is not working.

This could be due to hardware conflicts.

Do you get any error code or error messages?

I suggest you to try the below methods and check if it helps.

Method 1:

I suggest you to runthe Hardware and Devices
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• ClickonHardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

I suggest you to install/update the drivers for integrated webcam from the device manager. Kindly refer the below given link to do so:

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Method 3:

If issue persist, I suggest you to try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode
and check if that helps.

• Download the Integrated webcam drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.