Windows 10: Installing Xbox App games to my D: drive

Hello, I’m running Windows 11 Version 23H2 I am currently dealing with an issue with downloading games on my StorageD: Hardrive on my PC using the Xbox App. It’s only allowing me to install on my C: drive, but it’s a smaller drive that has my operating system on it. When I go to download a game and install on the D drive, it says I need to chose a file, I then chose a new file I made labeled Xbox App and when I press select file it says “You can’t set your default install location to that folder. Try another one.” I’ve tried other files and still can’t get it to download. I’ve gone to the M

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XBOX App not detecting drives

Hello BarjinderMatharoo,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, your drives were not being detected as existing of Xbox app and that you cannot install any games because of this issue. Let us check on this together and sort this out in timely manner for you to get back to gaming.

We would like to ask for few things about your issue as this could be cause of outdated PC/Xbox App or the drive issue. Please share details to the following questions.

1. Is this the first time you use Drive D, E, and F as storage of your games from Xbox app?
   
2. How many games installed from Xbox app that were stored on these drives?
   
3. Can you launch the games installed from the Xbox app?
   
4. Are these drives visible when you try to save a document?
   
5. What troubleshooting steps you have already performed?
   
6. Are these drives internal or external?
   

So far, from the details you provided, you can try the following steps from this support article and let us know the result. You can just skip those you have done already.

Support article: Troubleshoot issues with the Xbox app for Windows | Xbox Support, try the solutions from this list.





Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



Sincerely,



Xbox Forum Moderator

Microsoft Community

 

Installing to a second Drive. D: or external (Non Boot up Drives)

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are looking for an option to move the game location from the C drive to the Drive D, which is an external drive.



In this scenario, we would suggest you to perform these steps and check if that resolves your issue on both laptop and Desktop.

1. As usual install the game on the PC’s in
   C Drive.
   
2. Insert the external
   D drive to the PC.
   
3. Press Windows + I key from the keyboard to launch
   Settings.
   
4. Select Apps and click on
   Apps & features from the left pane.
   
5. Search for the installed game from the list on the right pane.
   
6. Single click on the game and select
   Move.
   
7. Select the D drive under
   Choose a drive where you want to move the game.
   
8. Restart the PC with the external drive connected and then launch the game.

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Unable to change the installation hard drive in Xbox App on PC, Windows 11

Problem: In the Xbox App on Windows 11, I am unable to change the setting to change the folder and/or drive of games by default. Where I am finding this setting is

-Settings

-General

-4th option down

Background:

-This is a reinstallation of Windows 11 on my home PC

-My user has full administrative access/control of this computer

-Windows is installed on my SSD (C. I have games installed previously (before my windows reinstall) through this Xbox app on my other hard drive (D

Wanted result:

I would like to change the folder for default installation to be on the D: drive, which will also (hopefully) allow me to see all of my games in 'My Library', as currently the app won't even allow me to select my games from the D: drive.

Steps taken so far:

-Restarted PC and ensured all Windows updates are installed

-Re-installed the Xbox app, along with Xbox Gaming Services

-Reset/Repair Xbox App

-Deleted the Gaming Services folders from the Registry, restarted PC, then reinstalled Gaming Services