Windows 10: Installation problem Microsoft store and Xbox

Hey I have bought a Forza Horizon 5 game key and redeemed it on the Xbox app Windows 10. The game is in my Microsoft Store Library and I want to install it so I click the only button available for that : «Install on Xbox app» and it brings me to the game's page on the Xbox app but without any ''Install'' button or what only «Play with GamePass». So I can't install my game on Microsoft Store and on Xbox it's like I don't even have the game. Thanks For your help and have a nice evening.

:)

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

The Microsoft Store, and the Xbox app doesn't work!

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



However, please let us know:

• Do you receive any error message?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the steps mentioned below:



For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

Microsoft Store doesn't launch.



Method 1: Store app troubleshooter



I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open Settings.
   
2. Click on Update & Security and select Troubleshoot from the left pane.
   
3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Method 2: Re-register apps



If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Windows PowerShell (Admin).
   
2. Paste the following command and press Enter:
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Once the process is complete, restart the computer and check.
   

Method 3: New user account



If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
Create
a local user or administrator account in Windows 10



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Problem with Xbox And Store

Hi Prashanth,

Thank you for posting your query in Microsoft Community and for your interest in Windows 10.

I can understand, how frustrating it can be, when things don’t work as expected.

We apologize for the inconvenience caused.

I'd be glad to help you.

Please answer these queries, mentioned below:

• Do you login via Microsoft Account on your system?
• What exactly happens, when you try to open Windows store and Xbox app?
• Do you receive any error code or error message?

I would suggest you to login via Microsoft Account and check, if it works.

Please follow these methods, mentioned below to resolve the issue.



Method 1:



Windows store Apps troubleshooter:



The Modern app troubleshooter can automatically identify and fix some problems with apps and the Store.



Try to run the Windows store Apps troubleshooter, the steps are mentioned below:



1. Type ‘Troubleshooting’ in the search bar and press Enter.

2. Click on ‘View all’ on the left panel of the ‘Troubleshooting’ window.

3. Click on ‘Windows store app’ and follow on the screen instruction.



If the issue still persists, follow method 2.

Method 2:

Please try to refer and follow the steps in the article, created by Babu V, replied on September 4, 2015, to fix your issue with Windows store on Windows 10.

http://answers.microsoft.com/en-us/...or-other/02e1b72a-d68b-42f0-9062-13e62b69e357

I would also suggest you to post your question in the Xbox Forums, where we have support professionals, who are well equipped with the knowledge on the Xbox App on Windows 10.

Xbox Support

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.