Windows 10: I’m having issues downloading app on my laptop When I want to download it will get to a...

I’m having issues with downloading on my laptop I can’t seem to download since it always shows “something happened on our end “ pls help me

:)

 

Something wrong with downloads?

maybe list the specific file you are trying to download. I also just grabbed a download with no issues, and good speed.

 

After downloading apps-download disappear (It did not show up the setup apps).

Hi,

To assist you better, please answer the below:

1. Which browser are you using to download the apps?

2. Did you see the download progress is completed successfully?

3. Where exactly(location) you are looking for the downloaded app?

4. Is this issue specific with Java and Flash Player?

5. Did you try downloading some other app and check if the same issue occurs?

I suggest you to download all the windows updates and check if it helps.

Follow the steps below:

• On the search bar type Settings.
• Click on Update and Security.
• Click on Check for Updates.
• Read and accept the license terms, and then tap or click Finish if the update requires it.
  

Also, I suggest you to set the download location for Internet Explorer and download apps using Explorer and check.

Follow the steps below:

• Open Internet Explorer.
• Access the settings menu by clicking on the settings icon
  (it is a round gear shape near the top right of the Internet Explorer browser).
  
• Choose "View downloads" from the menu. This will bring up the Downloads window.
  
• 
  Click on "Options."
  
• 
  Press the Browse button and browse to the folder where you want to download to be saved.
  
• 
  Confirm with the OK button to assign the new download location. The downloads you perform from hereon will be saved in the folder that you have chosen.
  

If you are using Edge browser for downloading apps, please follow the steps below to find the downloaded app if it is completed successfully.

• Open the Microsoft Edge app.
• Click on the Hub button on the right top corner of the screen (next to save favorites).
• Click on Downloads button in the Hub, and click on the Open folder link.

Revert to us with the requested information and the results of the steps provided. We will be glad to assist you further.

Thank you.

 

download issue

Hello,

To help us isolate the cause of this issue with downloading apps from the store, we would like to know the following information:

• Do you experience this issue when downloading a particular app or software?
• Do you receive any error message? If yes, what is the exact error message that you receive?

In the meantime, we suggest that you run the Windows Store Apps troubleshooter.
The Windows Store Apps troubleshooter fixes problems that may prevent Windows Store from working properly. To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• On the left pane, click View all.
• Click Windows Store Apps.

Looking forward to your reply and keep us updated with the result of the troubleshooter.