Windows 10: Im getting and error CAA2000C when trying to use outlook, started this afternoon, dont know...

Im getting and error CAA2000C when trying to use outlook, started this afternoon, dont know if is something on MS end, I cant access the admin portal either, stays on a infinity loop.

:)

 

Outlook crashes with KERNELBASE.dll error trying to start Export/import option.

Hi Robin,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

I can understand the situation must be difficult for you when the application doesn't work as it should.

Please answer these questions to get more clarity on this issue:

1. Is the computer connected to a Domain Network?
   
2. Does the issue occur when you start the computer in a clean boot state?
   
3. Does the Outlook application work fine in a different user account?
   

The file KernelBase.dll is a DLL file stored in the system folder of Windows operating system. It is created automatically during the installation of the Windows operating system. KernelBase.dll is used to launch .exe applications. When it is either
broken, damaged or corrupt, you will get the .dll file missing or not found error when you start the programs.

You can create new profile in Outlook to check if that helps:

https://support.office.com/en-us/article/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc

I suggest you to follow the steps mentioned below and let us know about the results.

Method 1:
Register the .dll file.

• Tap on the Windows key on your keyboard and type Command prompt.
  
• Right click and Run as administrator.
• Type: regsvr32 KERNELBASE.dll
• Restartthe computer and check.

Method 2: Copy the same file from another computer.

I would suggest you to copy the KernelBase.dll
file from another computer running the
same version and edition of Windows operating system.

The location of the file KernelBase.dll
differs in each system based on the architecture. If it is 64-bit Windows OS, then the
KernelBase.dll file is located in C:\Windows\SysWOW64. If it is 32-bit OS, then
KernelBase.dll file is located in C:\Windows\System32.

For more information, suggest you to refer the article and create a new profile in Outlook:

https://support.office.com/en-US/article/Create-an-Outlook-profile-F544C1BA-3352-4B3B-BE0B-8D42A540459D

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Windows 10, Outlook 2013, Zimbra: outlook fails to start since upgrade

I upgraded to Windows 10 Pro on my Surface Pro 3 (64-bit) this afternoon and since then my Outlook 2013 (which uses a Zimbra Connector for Microsoft Outlook) has not opened and returns the following error window:

"Cannot start Microsoft Outlook. Cannot open window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service LSMSSP.DLL. Be sure the service is correctly installed and configured."

I've tried the solutions on the Microsoft KB pages to no avail. Any thoughts or further suggestions?

 

Outlook on Android - contacts

No. Also I followed the steps on Manage suggested recipients in the To, Cc, and Bcc boxes with Auto-Complete


https://support.microsoft.com/en-us/...7-66b037bce23e

cleared this list (Empty Auto-Complete List.)
disabled the option ("Use Autocomplete list..") and again cleared the list
relaunched Outlook in between
still those very old email addresses show up.

I give up.

Many thanks for trying to help.