Windows 10: I would like to know why Windows is deleting my contacts

Hi MS Support,

Windows has been deleting my contacts for the past couple of days after the 2004 update. What should I do?

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Deleted Skype Contacts Still in the People App

Hi Mateja,

From your issue description, I understand that you want to remove Skype contacts from People app. Not to worry, I am here to help you with this issue.

As an initial troubleshooting step, I suggest you to hide Skype contacts by applying filter and check if this helps.

Follow these steps:

• Open People app and click on Settings.
• Now click on Filter contact list.
• Uncheck Skype from list and click on Done.

You may also delete contacts manually.

Right click on contact name one by one and click on Delete.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Lost Outlook 2016 Contacts during Windows 10 upgrade

Try the step listed here, it's lower down saying that they aren't in your deleted folder. It is hidden, if not showing click the light bulb and type in recover and it will show you the hidden item

Recover a deleted contact in Outlook - Outlook