Windows 10: I was charged for an app that I did not authorized

Discus and support I was charged for an app that I did not authorized in Windows 10 Software and Apps to solve the problem; Unauthorized charge... Discussion in 'Windows 10 Software and Apps' started by Alice Armstrong, Apr 24, 2025 at 8:22 AM.

  1. ALICE ARMSTRONG
    Alice Armstrong Win User

    I was charged for an app that I did not authorized


    Unauthorized charge

    :)
     
    Alice Armstrong, Apr 24, 2025 at 8:22 AM
    #1
  2. ROBELENE WIN
    Robelene Win Win User

    Find Apps by Author

    Hi Jerry,

    For now there is no way to filter Apps in Microsoft Store by Author, but you can search for the author of the App. Help us make Windows better by submitting your concerns and suggestions using the Feedback Hub app.

    Regards.
     
    Robelene Win, Apr 24, 2025 at 8:28 AM
    #2
  3. BARTJUNITED
    bartjunited Win User
    Toshiba Laptop Not Holding Battery Charge

    attached is a pic of the internal of the laptop there does NOT appear to be a CMOS battery what should my next steps be? - fully charge existing battery and see if i remove it and install back teh next day whether its still fully charged? - charge the battery for 18 hours to charge the internal CMOS battery? - suggestions please as Im not sure
     
    bartjunited, Apr 24, 2025 at 8:28 AM
    #3
  4. FREEBOOTER
    FreeBooter Win User

    I was charged for an app that I did not authorized

    Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I was charged for an app that I did not authorized pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Apr 24, 2025 at 8:28 AM
    #4
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I was charged for an app that I did not authorized

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