Windows 10: I use HP elitebook Windows 11. Can't use Windows hello biometrics. It says the option is...

I use a HP elitebook g4, with Windows 11. I am unable to use my Windows hello biometric options. It says the options are not available and it couldn't find a Fingerprint scanner or a camera that is compatible with windows hello Fingerprint and Windows hello face respectively. Please kindly assist me. Thanks.

:)

 

Windows 10 v1703: Biometric AD authentication without "Hello"

We are using Windows 10 Pro Version 1703 at work running on HP EliteBook 840 G3.

I have connected a USB fingerprint reader (Suprema BioMini/SFU Slim S20) to my laptop and installed the drivers coming from the manufacturer.

Unfortunately Windows keeps telling me Windows Hello isn't available on this device, when looking into the sign-in options. It seems that some preconditions are not met. I have ensured that no GPOs are interfering here.

Interesstingly enough I can log on to the domain using an HP EliteBook x360 which seems to fully support Windows Hello.

Is there another way to use my fingerprint Reader (or another device) without using Windows Hello to log on to Active Directory?

[Edit]

In my original post I was talking about 'some unmet preconditions'. After some research I found out, that Windows Hello requires at least a Trusted Platform Module Version of 2.0 to work. My HP EliteBook 840 G3 is only featuring a TPM of version 1.2.

So back to my initial question. How can I use biometric authentication to logon to domain-joined devices without utilizing Windows Hello?

 

Windows Hello

When I look up the specs of HP EliteBook 2560p on HP site, I don't find Fingerprint mention. Also your Device Manager doesn't list biometric.

 

Say 'Hello' to Windows Hello on Windows 10

Source: Say "Hello" to Windows Hello on Windows 10 | Blogging Windows