Windows 10: I recently updated my camera to canon R5mk2, the pics though don't open properly in the...

I recently updated, my camera, but the images which are CR3 files, do not open with the correct colours showing, I was ok with my CR3 files from my canon R5 mk1, so I assume there will at some point be an update? Or something else to cope with this issue?

:)

 

Downloading pics from Canon USB to Windows 10

Did your camera come with an instruction manual, or can you find one on Canon's website?

 

camera not opening

Hello,

We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

• Are you getting an error message whenever you try to open photos or start the camera?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you check this
article and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

Kindly get back to us.

 

setting up a new router for my canon cameras to tranfer pics to my computer

I have trouble transferring my pics through a new router from my canon cameras.