Windows 10: I received ftpm nv message but this is not a new CPU, and I pressed no without reading...

Discus and support I received ftpm nv message but this is not a new CPU, and I pressed no without reading... in Windows 10 Gaming to solve the problem; I received ftpm nv message but this is not a new CPU, and I pressed no without reading properly now my PC wont even boot to that screen so that I can... Discussion in 'Windows 10 Gaming' started by Stressed indavidaual, May 5, 2024.

  1. I received ftpm nv message but this is not a new CPU, and I pressed no without reading...


    I received ftpm nv message but this is not a new CPU, and I pressed no without reading properly now my PC wont even boot to that screen so that I can press yes. what shold I do?

    :)
     
    Stressed indavidaual, May 5, 2024
    #1

  2. New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start

    Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS because I did not want to change anything and wanted to see if I could get to the BIOS, which I did. I understand Bitlocker has something to do with Win 10/11 but as stated I have no OS installed yet and therefore I have no Bitlocker code. I see that I can disable fTPM in Bios but don't know the affects of doing so. Can anyone help me with the next steps to ensure I can load the Win10 and not get locked out.

    Thanks...Al

    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

     
    Methodical2, May 5, 2024
    #2
  3. New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed

    Hello everyone, i've just got this message when starting my pc today (Asus Zenbook UM535QE-XH91T)

    Version 2.21.1278. Copyright (C) 2021 AMI

    BIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13

    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...

    Press N to reset fTPM, if you have BitLocker or encryption enabled,

    the system will not boot without a recovery key

    Press N to keep previous fTPM record and continue system boot, fTPM will NOT

    enable in new cpu, ypu can swap back to the old CPU to recover TPM related keys and data.

    ______________________________________________________________________________________________________

    I pressed Y and the laptop seems to be working just fine, should i be worried about this in the future? could this be related to a BSOD that i got yesterday (CLOCK_WATCHDOG_TIMEOUT)

    Thank you

    laptop Specs:

    Model: Asus Zenbook Pro 15 OLED (UM535QE-XH91T)

    CPU: AMD Ryzen 9 5900HX

    GPU: Nvidia GeForce RTX 3050 Ti
    RAM: 16GB


    Storage: 1 TB PCIe SSD
     
    JoaquínPolo, May 5, 2024
    #3
  4. Darky* Win User

    I received ftpm nv message but this is not a new CPU, and I pressed no without reading...

    New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed (NO NEW CPU INSTALLED)

    Hi all,

    I am having a very big problem with my PC which I bought 3 months ago. If it matters, it's an Asus Strix G15. Everything was working fine until today. Yesterday I shut down the laptop properly and today I got this weird message:

    New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

    Press Y to reset fTPM, if you have BitLocker or encryption enabled, the system will not boot without a recovery key

    Press N to keep previous fTPM record and continue system boot, fTPM will NOT enable in new CPY, you can swap back to the old CPY to recover TPM related Keys and data

    Needless to say, I did not install a new CPU. I have no BitLocker or encryption enabled (what is this even??) I pressed N, then got in the Windows (checked that I do not have BitLocker enabled), had to reset my pin code but then the same thing happened after I restarted the Windows.

    I did a system restore and the same problem continues. Please advice, should I do, I am freaking out.

    I reached out to Asus for input - at the same time, I see a lot of people simply saying I should press y??
     
    Darky*, May 5, 2024
    #4
Thema:

I received ftpm nv message but this is not a new CPU, and I pressed no without reading...

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