Windows 10: I need help with my Display Settings. Display 1 isn't active.

I don't know if this is a big problem or not.But recently I just checked my display settings. Take note that I have not changed any settings prior.On the first instance I checked my display settings and on Advanced Display, it says that Display 1 isn't activeDisplay 1 is connected to my integrated graphics and I assume this to be the default setting. I have no external monitors connected just my laptop. On Windows + P, it says second screen only and I dont know why. This makes my scale and display resolution settings grayed out and unchangeable as well.Changing it to PC screen solves the pro

:)

 

Display 1 Not Active

As of Wednesday this week, the 19th, one of displays is not functioning properly after a windows update. The display goes black and not able to connect via display port but HDMI works fine. I check the settings and it reads the monitor as connected but not
active, Display Setting -> Advanced Display Settings -> Choose Display 1 and reads "Display 1: Connected to NVIDIA GeForce GTX 980TI, Display isn't active." It was not like this prior to updating on the 19th and was working as intended. Like is said before,
HDMI works fine just not display port and it is a 144hz monitor and is frustrating that I cannot use it as intended.

Troubleshooting Steps Attempted:

• Reinstalled Drivers multiple times, both old and new
• Wiped display drivers and installed old driver then updated to recent driver
• Swapping cables between monitors and testing other cables
• Ordered new Display Port cables and issue persists

Image 1: When selecting the display in settings





Image 2: Advanced settings

 

AT&T Activates Call Validation Displays

Source: AT&T Activates Call Validation Displays

 

How to save a multiple displays settings?

Hi VAinc,

Thank you for writing to Microsoft Community Forums

You may want to answer these questions to get more clarity on this issue:

1. May I know the make and model of the PC?
   
2. Did you try updating your display driver?
   
3. Are you getting any error message?
   

I suggest you to follow the below steps and check if it helps.

Steps 1:

1. Go to settings
   
2. Click on “System"
   
3. Then click on Display
   
4. Move your mouse to the monitor that needs to be set as primary and check the box
   "Make this my main display"
   
5. Under "Multiple displays" select "Duplicate these displays"
   
6. Then select “Keep this display settings”
   

Once you make these changes, you may restart the computer and check.

Hope it helps,

Mithin EJ

Microsoft Community- Moderator