Windows 10: I have purchased the PDF X app and when I try to use it, a pop continues to come up asking...

I have purchased the PDF X app and when I try to use it, a pop continues to come up asking me to purchase it. How do I fix this?

:)

 

Staff Pad in-app Purchase

Hello Sharon,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



To serve you better, please share this:

Are you trying to purchase the app from Windows Store?



Try the below methods and check:

Method 1: I would suggest you to run the inbuilt app troubleshooter.

Follow the steps:

• 
  Press “Windows” + “X” and select Control Panel.
  
• 
  Select Troubleshooting and select View all on left hand side of the screen.
  
• 
  Select the App and follow the instruction to troubleshoot.
  

Method 2: I suggest you to follow the steps below to reset the Windows store:

• 
  Press the “Win Logo” + “R”
  
• 
  Type: WSReset.exe and press “Enter”.
  
• 
  Restart the computer and check.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thanks and regards,

Jenith

 

Edge continues to hijack my pdf

Hi,

If changing the default app or program in Windows 10 doesn't work, it's possible that the system is unable to generate the
hash when a user tries to set file associations. Usually, this is a user profile specific issue. Before we jump into a conclusion, may we know if you have followed the steps below when you made Adobe Reader as the default program to open PDFs?

• 
  Right-click any PDF file.
  
• 
  Click Properties and under Open With, click
  Change.
  
• 
  Select Adobe
  Reader from the list and make sure that the Always use this app when open .pdf files
  option is checked.
  
• 
  Click OK.
  

If the issue persists, here's another suggestion:

• Open Control Panel.
• Type default programs and click on the top result.
• Click on the Associate a file type or protocol with a program link.
  
• Locate .pdf and double-click it.
• Select Adobe Reader from the list and click OK.
  

Let us know how it turns out.

 

Problem with Outlook 2016 not remembering default PDF app choice

Thanks for the suggestion. I wonder though if the issue actually has anything to do with the Adobe Reader? When I first observed the problem Edge was showing as the default PDF reader in Outlook's drop down list. It was possible to select Adobe Reader from the list, but even though we put a check in the box for Outlook to remember the choice it didn't. After setting the Adobe Reader as the default in Control Panel/Default Programs/ the icon on PDF files changed to the Adobe Reader icon and it replaced Edge as the first app in Outlook's drop down list, however Outlook continues to ask and doesn't save the choice.

One thing I wanted to try was repairing Microsoft Office, but strangely there is no entry in Programs and Features. I wonder if there's a way to run the repair from the command line?