Windows 10: i have hp 840 g6 but its showing hp 840 g5

i have hp 840 g6 but its showing 840 g5 also its showing wrong product id and wrong serial number

:)

 

new HP 840 G5 will NOT enter sleep mode v 1709

New HP 840 G5 has all the latest drivers, BIOS, and WinX updates for v 1709 WinX Pro. It is set to only download security updates. Kaspersky is always on, Defender does Periodic Scanning-

It will NOT enter sleep mode, have checked Power Options, etc.

Checked with CMD and it indicates that the firmware will not allow S1 or S2, but will allow S3

 

How to disable trackpad for HP Elitebook 840 G5

As the question states, I am simply trying to disable my touchpad on my HP laptop. So I think this is very specific for the HP Elitebook 840 G5 as I have tried the following generic methods to disable the trackpad:

1. Under mouse settings, using the Synaptics tab. This tab does not exist for me. (Reference https://support.hp.com/us-en/document/c03882926)
   
2. Disabling the Synaptics driver. I thought this would work for sure too but I tried to disable all of the mouse drivers available under Mice and other pointing devices (Device Manager) and the trackpad still works.
   
3. Using third party software. I tried "touchpad-blocker" and even when enabled, the touchpad still works.
   
4. Double tapping the top left corner (how do i disable a touchpad on an hp elitebook 850 laptop? - HP Support Community - 5480918) This does nothing for mine.
   

I am open for other suggestions. I am really surprised that disabling the driver didn't work.

 

If I power my HP 840 G4 is showing MEBx login

If I power my HP 840 G4 is showing MEBx login