Windows 10: I have forgotten the PIN to my laptop but when I request a code to my email, I don't...

I am.not receiving the code to my email to unlock my laptop as I have forgotten the PIN

:)

 

pin request

Hi sanjay28



Thank you for posting and welcome to Nokia forum! :Cool:



Your Nokia device requests PIN (Personal Identification Number) code to protect your SIM card and device against unauthorized use. Note that all PIN code is provided by your network operator. Nokia is not able
to provide you PIN or PUK codes.



Please note the following:

• When your insert your SIM card and boot up your device for the first time, you need to enter the PIN code. For security reasons it is recommended to change it to your own code, instructions on how to change the PIN code in your
  device is provided in the user guide or Nokia web site. If the PIN code is entered incorrectly multiple times, your device may request a PUK code to futher validate the user's identity and to unlock and change the blocked PIN code.
  

• The PIN2 code is a PIN code which acts as a second layer of protection for certain features of your phone. If the PIN2 code is entered incorrectly multiple
  times, your phone may request a PUK2 code.

If you have forgotten or simply do not know the codes, you must contact your Network Operator for assistance. However, if you have already contacted but the code does not work, you should consider getting a new SIM card from your Network Operator.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Pin code Request

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