Windows 10: I have a conflict with my personal Microsoft account using the same email as a business...

When I login to my personal account I get a prompt that says that my email is used with more than one account from Microsoft. It then gives me a choice to use my work or school account or my personal account. When I click to use the work or school account it says that I can't use my personal email to login with it and says I need to put in my work email. So because I don't have a work account with Microsoft. I have no idea the name of the account or how to login to this account. I am able to login to my personal account but I'm having a lot of issues with my personal account and my computer. S

:)

 

Personal and Business Account on Same Desktop

Hi DaveM121,

OK, I created a new account without an email address. Now I have a business account, a Microsoft account and a new account with no email address. When I'm in the business account, I still can't switch user to any of the two other accounts. Am I missing a step? To be clear, what I'm trying to achieve is having a business account and a Microsoft account (personal) and I'd like to be able to switch between these 2 accounts. Any other suggestions? Tx

 

Personal and Business Account on Same Desktop

Hi Dave M121,

Below is what I got:

• I don't know why the first one is there so I can probably delete it;
  
• The second one is my Microsoft Account (personal);
  
• The third one is my Business account. It has a Microsoft Exchange email account associated with it;
  
• The last one is a new account I created in the last few days while trying to resolve this issue. It is a local account with no email address associated with it.
  

So, ideally, I'd like is to have the Business and Personal accounts (middle two accounts) and be able to switch from one to the other.

• My Business account (third one listed) includes an MS 365 Business subscription which includes MS Business apps, Onedrive etc .
  
• My personal account (second one listed) is an MS account which includes an MS 365 Family subscription which includes MS personal office apps, Onedrive etc .
  

Does that help? Tx

 

Separating personal and business accounts in windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to create a new Microsoft Account For personal use follow the steps below and check if it helps. Another account which you’re using now you can use it for business i.e. (old Microsoft account)

• 
  Go to the
  Microsoft account sign-up page and tap or click
  Create account.
  
• 
  In the User name box enter your existing email address, or tap or click
  Get a new email address to create an Outlook or Hotmail address.
  
• 
  Fill out the rest of the form, then tap or click
  Create account.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.