Windows 10: I got a new laptop windows 11 I’m trying to download apps but when I do I keep on getting...

I got a new laptop windows 11 I’m trying to download apps but when I do I keep on getting download interrupted message

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Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.

 

Windows Firewall blocks App Store from downloading new apps

Hi,

Let's try to check if the app store you're referring to if it's really blocked by Windows Firewall. See these steps:

• Open Windows Firewall from the taskbar >
  Firewall & network protection > Allow an app through firewall.
• A new window will show up containing the list of the apps that ca be allowed through Firewall.
• Look for the app you want to be accessed, and make sure that the Domain, Private and Public are ticked. That would allow the app store to be accessed.

Let us know what happens after doing the suggestion.

 

Download Apps

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you getting any error messages?
• Are you able to download other apps rather than games?
• Did you make any changes prior to this issue?
  
• Are you facing this issue in Local account or the Microsoft account?

Let's try the below Steps and check if it helps to resolve the issue.

Step 1: Try a Windows store resetting and check downloading the apps.

1. Press Windows + R key.

2. Type wsreset and hit Enter.
Windows store will reset and start.

If the issue doesn’t resolve then try next step.

Step 2: I would also suggest you to try creating a new user account
and check if issue persists.

Click on the below link to check how to create new user account linking a Microsoft account in Windows 10



Microsoft Support link:
http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

Note: Install all the pending updates after logging in to Microsoft account and check.

Keep us informed if the issue is resolved. We are glad to help you further.