Windows 10: I forgot my BitLocker password, the recovery key is saved in my university email

Discus and support I forgot my BitLocker password, the recovery key is saved in my university email in Windows 10 Gaming to solve the problem; My laptop was previously signed in using my university email. However, the email address is retired as I have graduated. May I know is it still... Discussion in 'Windows 10 Gaming' started by Yuen Lian Chen, Dec 1, 2024.

  1. I forgot my BitLocker password, the recovery key is saved in my university email


    My laptop was previously signed in using my university email. However, the email address is retired as I have graduated. May I know is it still possible to get the recovery key? Thanks.

    :)
     
    Yuen Lian Chen, Dec 1, 2024
    #1
  2. ZairKhan Win User

    Bitlocker Recovery Key with university email

    I used a university email to sign into Windows 10 on my personal device and needed to take the laptop to a repair shop. They needed the Bitlocker recovery key to get out of a repair loop, but when I signed in with the Azure account, it signs me in, and
    lists the device, but there is no bitlocker key on the website. I contacted my university IT department and they told me to contact Microsoft because they do not keep bitlocker recovery keys for personal devices. I couldn't find a support page or number on
    the bitlocker page so I am coming here for any help possible. Thank you.
     
    ZairKhan, Dec 1, 2024
    #2
  3. Forgot Bitlocker password. where to find the recovery key?

    Hello Anil,

    Thank you for posting your query in Microsoft community.

    I know how this concerns you and will help you out with the issue.

    I understand that you forgot your password and you are not able to find your recovery key.



    Depending on how your PC is set up, there are different ways to get your recovery key.

    If your PC is connected to a domain

    Contact your administrator to get your recovery key.

    If your PC isn’t connected to a domain

    There are several locations in which your BitLocker recovery key might have been saved. Here are some places to check:


    • Your Microsoft account online. This option is only available on non-domain-joined PCs. To get your recovery key, go to

      BitLocker Recovery Keys
      .

    • A saved copy of the recovery key. You might have saved a copy of the BitLocker recovery key to a file, a USB flash drive, or printed a hard copy.

        • If you saved the key to a file or printed it, find your copy, follow the instructions on your locked PC, and enter your key when prompted.
        • If you saved the key to a USB flash drive, insert the USB flash drive and follow the instructions on your PC. (If you saved the recovery key as a file on the USB flash drive, you’ll need to open the file and manually enter the recovery key.)

    Unfortunately, if you can’t find your key, and no other administrator on the PC can find a backup copy either, you’ll need to restore the PC to factory default settings. Only choose this option as a last resort because it will delete your personal
    data from the PC. While it helps protect your data against unauthorized access, it also prevents you from ever accessing your data again.

    Depending on your Windows configuration, you might be able to restore your PC to its factory default settings directly from the Windows recovery screen.

    For more information, refer the following link.

    http://windows.microsoft.com/en-IN/windows-8/bitlocker-recovery-keys-faq

    Hope it helps. Reply with results to help you further.
     
    Pushyanth K S, Dec 1, 2024
    #3
  4. I forgot my BitLocker password, the recovery key is saved in my university email

    Forgot Bitlocker password

    I had bitlocked one of my Partition (F:/) about 6 months ago. I knew the password very closely. so I thought there is no need to save recovery key. Some days earlier, I had changed the password of my drive and forgot to save the recovery key. I unfortunately
    forgot the password of my drive. Can anyone help me generate the recovery key from the original password please.
     
    Sushant kumar ray, Dec 1, 2024
    #4
Thema:

I forgot my BitLocker password, the recovery key is saved in my university email

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