Windows 10: I dont get a code to setup my pin again. Can someone help?

So yesterday i played around with my bios and after booting up my computer i got the „something happened to your PIN. Click here to set up new one“ screen and i click to set a new PIN but they tell me to enter the code they have send me. Problem is i dont get any code whatsoever no matter how long I wait. I have tried resetting my pc but that did not help.

:)

 

Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

Login Setup won't take a PIN

Hello,

I have exact same issues with pin-code login (but I don't have fingerprint scanner).

When I (logged in as administrator) open abovementioned folder C:\Windows\ServiceProfiles\LocalService

I have no \AppData\ folder in there.

System File Checker tool performed some checks, even reported few fixes, but did
not resolve pin code issue.

 

pin code sign in

Hi Theresa,

This issue may have been caused by a corrupted file in your system. For us to help you with your Windows 10 concern and provide an immediate resolution. Kindly answer the questions below:

• Have you made any recent changes to your computer prior to this issue?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• Are you using the administrator account to create a pin code?

Meanwhile, we suggest that you follow the troubleshooting steps given by
Dennis Mop from Microsoft on this
thread on deleting the NGC folder using an administrator account and see if you'll be able to set up a pin afterwards.

Kindly get back to us for further assistance.