Windows 10: I did not apply for the the norton security, yet I've been charged

I did not apply for Norton Security, yet I see that I've been charged for it.I need to have my bank account reimbursed.Also, I keep getting charged for the xbox I no longer have. I have been in touch at least 5 time about this and it was supposed to be taken care of, but it has not.PLEASE help meThank you,Karyne *** Email address is removed for privacy *** on my landline 805-482-9738

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Norton Security not loading with Windows 10 - Why?

Hi,

Thank you for posting your query in Microsoft community forums!

I would recommend you follow the below given steps and check if it fixes the issue.

I would suggest you to restart the Norton services from the services list, and set the Norton service to automatic.

Follow these steps to run Norton services:

Method 1:

Follow these steps to run Norton services

a. Press Windows key + R

b. In the run windows, type services.msc

c. It will open services windows

d. select norton services from the list of services

e. double click on it

f. At the top of the window, Make sure the service status is started and startup type is
automatic.

g.Click apply and OK.

If this does not fix the issue, try uninstalling and reinstalling Norton software and check if it helps.

If the above steps do not help , I would suggest you to contact Norton for further help.



Let us know the status.

 

Norton security billing

I am not receiving norton security and you have charged me twice the 9.99. no information on how to cancel. #'s 031100015691 - Nov. 6, 2020 &#028000018232 Oct.. 6 2020. Where will I find your contact number?

Moved from: Microsoft Advertising/Digital Marketing Center/Billing and payments

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Norton security billing

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I don't think that Microsoft is billing you for Norton security. Please check very carefully any info you have on this charge... emails, the info on your bank/card account, etc.

This article should help you find and cancel this subscription, it is a Microsoft service:

Cancel your Microsoft subscription - Microsoft Support

Don