Windows 10: I cant remove my child from my family security account

Discus and support I cant remove my child from my family security account in Windows 10 Software and Apps to solve the problem; My goal is to allow my child to use MS Flight Simulator. I bought it for him on Steam and when he tried to run it it showed an error:Something went... Discussion in 'Windows 10 Software and Apps' started by Jonny S_302, Jun 12, 2023.

  1. I cant remove my child from my family security account


    My goal is to allow my child to use MS Flight Simulator. I bought it for him on Steam and when he tried to run it it showed an error:Something went wrong: Your parent has blocked access to games and apps that aren't published by Microsoft.I tried following articles to allow him to access the games, but there is a very strange loop I am stuck in. On his Windows 11 account it shows his screen time and which apps he has used, etc. but when i log into my parental account it says he doesnt have a computer associated with his account and to go to Settings > Accounts > Family to add him, but I

    :)
     
    Jonny S_302, Jun 12, 2023
    #1
  2. Amaira M Win User

    Unable to remove child account from Family

    Thanks Elise. Your suggestion worked. I contacted live chat option via "Get Help" app.

    Just for others who read this in future I had performed the following steps to solve the issue.

    1. Log into Microsoft Family Safety
    2. Select 3 dots on the top right of child's card & select "Remove consent for this child's account"
    3. It then warns, "You are about to remove parental consent for this child. They will no longer have permissions to access certain Microsoft sites and services."
    4. Click on "Remove consent" button
    5. Go back to Microsoft Family Safety home page. Wait for few seconds for settings to reflect. The child account will disappear from family home page.
     
    Amaira M, Jun 12, 2023
    #2
  3. Unable to remove child account from Family

    I am also having the same issue I am not able to remove the childs account I followed the steps and after doing so I received this message in error (
    Select Manage my child’s profile info, find your child, then select
    Remove consent for this child’s account. Then, try removing this member again).
    I'm completely lost I cant find where im given the option to do so (remove consent)
     
    daddyzgirl, Jun 12, 2023
    #3
Thema:

I cant remove my child from my family security account

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