Windows 10: I cant open the microsoft store, this is what always pops out

file:///C:/Users/PC%20HP/OneDrive/Im%C3%A1genes/Capturas%20de%20pantalla/Anotaci%C3%B3n%202025-04-06%20174606.pngThis is the picture of what it looks when I open it

:)

 

Microsoft Edge Pop-up Blocker

Hello,

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Microsoft Edge.
  
• 
  Click on (…) at the top right corner.
  
• 
  Click on settings.
  
• 
  Click on View Advanced Settings.
  
• 
  There you will be able to manage Pop ups.
  
• 
  If you don’t want then you will be able to turn on/off.
  

Please refer to the link below.

Block pop-ups in Microsoft Edge - Microsoft Support

Hope this helps, keep us posted.

 

Microsoft 10 App Store won't open

Hi Mary,

To provide other troubleshooting steps, we'd like to ask what steps have you tried to resolve the issue with your Windows Store app?

We're looking forward to your reply.

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.