Windows 10: I can't open any PDF, Word or Excel files from Dropbox

All my files on Dropbox have a brown file image in front of the PDF/Excel/Word symbol and I receive the above message when attempting to open any files.

:)

 

Excel Files Not Opening In DropBox

Hi, I’m Nicole, I’ll be happy to help you out today.

This was all the known troubleshooting steps to fix the issue in dropbox

to fix the issue of Excel files not opening in Dropbox, you can try the following steps:

Activate the Dropbox App: Make sure that the Dropbox App is activated on your computer and that it's running in the background.

Enable Dropbox in Startup Manager: Check if Dropbox is enabled in the Startup Manager and, if not, enable it.

Set Dropbox to offline-only mode: You can set Dropbox to offline-only mode to save bandwidth and performance. This can help resolve the issue of Excel files not opening in Dropbox.

Try changing Dropbox to Local mode: If the above steps don't work, you can try changing Dropbox to Local mode. This will store the files locally on your computer, which may solve the problem. However, this may also depend on the available space and bandwidth.

If none of these steps work, you may also want to try reinstalling the Dropbox app, or you can contact Dropbox support for further assistance.

Regards.

 

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Thank you.