Windows 10: i cant leave the family

i am not able to leave family from my child account because i lost my organizator account and i want to let my child leave the family but he cant because he iI am unable to remove my child from the family account because I lost my organizer account. My child cannot leave the family because he is under 13 years old.s

:)

 

Family Organizer cannot leave family group

As I describe in the title, I cannot leave the family group. The instruction suggest the following:

1. Using a web browser, sign in to family.microsoft.com.
   
2. Click ... next to your name and select Leave family group.
   
3. Select Remove to confirm.
   

However, I cannot locate any ... sign next to my name. Please help me with this issue.

 

Last member (Adult) unable to leave Family group

Why not set up an admin account with documented password, add it to the family group? Then you can take your account out, and still have (or leave) an admin/family group access account available. Just a thought/suggestion...
HTH,
--Ed--

 

Family Organizer Leaving Family Group

Hello Lee Wilfert,

Glad to see you in Microsoft Community.

• If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.
  
  If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.
  
  Visit Getting started with Microsoft Family Safety for more details.
  

• If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
  

Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

If anything is unclear, please do not hesitate to let me know.



Best Regards,

| Microsoft Community Support Specialist