Windows 10: I cannot uninstall BitDefender

Discus and support I cannot uninstall BitDefender in Windows 10 Gaming to solve the problem; HelloWhen I attempt to uninstall Bitdefender through the Control Panel, it prompts me for a password. However, even though my account is the only one... Discussion in 'Windows 10 Gaming' started by KarzanSY, Mar 17, 2025 at 5:37 PM.

  1. KARZANSY
    KarzanSY Win User

    I cannot uninstall BitDefender


    HelloWhen I attempt to uninstall Bitdefender through the Control Panel, it prompts me for a password. However, even though my account is the only one on this computer, my password doesn't work. Any help is appreciated.

    :)
     
    KarzanSY, Mar 17, 2025 at 5:37 PM
    #1
  2. FRANKYMACKY
    FrankyMacky Win User

    Uninstalled BitDefender, laptop stuck in restart

    I have BitDefender Free version on Windows 10. I followed the instructions at How to Uninstall Your Bitdefender Security Solution on Windows to uninstall it. Unfortunately, I followed with Windows 11 process rather than the Windows 10 process. This means uninstalling BitDefender from the APPWIZ.CPL tool rather than BitDefender Security folder. I got no complaint messages, but I was prompted to restart my laptop.



    The laptop has been stuck in a startup step for about 10 minutes, with the message "Getting Windows ready. Don't turn off your computer".

    1. Could this have been caused by following the Windows 11 process instead of the Windows 10 process?
    2. At what point should I conclude that it is never going to finish?
    3. Would it be safe to perform a hard reboot?
    * Moved from Virus & Malware
     
    FrankyMacky, Mar 17, 2025 at 5:45 PM
    #2
  3. VIJAY B
    Vijay B Win User
    BitDefender missing

    Hi,

    Thank you for being a part of Windows 10.

    As an initial troubleshooting step, I would suggest you to search for BitDefender in the search next to start. If you are not able to find and if you have BitDefender CD/DVD, then I would suggest you to re-install BitDefender.

    Hope this helps. Let us know if you have any other issues with Windows in future.
     
    Vijay B, Mar 17, 2025 at 5:45 PM
    #3
  4. JSSSSSSSSS
    Jsssssssss Win User

    I cannot uninstall BitDefender

    Is Bitdefender recognized

    IMO it's best to uninstall each and every security product before upgrading and to also use the appropriate removal tool from this list:

    List of anti-malware product removal tools

    I suggest you ask/inform yourself if your Bitdefender product is compatible with Windows 10 and then install it after upgrading to Windows 10...

    Bitdefender support...

    Consumer Support - Bitdefender Consumer Support Center

    Consumer Support - Bitdefender Consumer Support Center

    and/or in their Forum:
    http://forum.bitdefender.com/

    Cheers,

    J
     
    Jsssssssss, Mar 17, 2025 at 5:45 PM
    #4
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I cannot uninstall BitDefender

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