Windows 10: I cannot connect to the internet. It recognizes de modem and the WiFi network but is not...

I cannot connect to the internet. My laptop recognizes the modem but tells me that has no connection to the internet

:)

 

Wifi connects but no network internet

Currently my internet is being a little troubled. I can connect to the wifi, but only one of the networks on my computer (we have a 2.4 ghz and a 5ghz network, I can only connect to the 2.4ghz network). So, I can connect to that network, and the internet
does in fact work. Youtube runs, I can download things, etc. However, when I over over the wifi symbol, it says (24WillaRouter, Internet Access .... Network, No internet access), but for most intents and purposes, the internet works fine. The exception comes
when I try hosting a game session on my computer that I run, and it acts as if I don't have internet in that scenario, and beyond that, I can't connect to the 5 ghz network for the faster download speeds. As of now, I use a wifi adapter on my computer to connect
to the network and it seems to be in fine working order. Phones and my laptop don't seem to have this problem. I'm really befuddled because I can't seem to find anyone that is having this specific problem.

As a note, here are the things I have tried to resolve the issue:

Reboot the modem and router several times

Restart/Shutdown my computer several times

Multiple ipconfig commands suggested by "12 Step by Step Fix to Wifi Connected but no Internet Access"

Restart Modem via Xfinity Customer Profile

 

network connections error 615. specified port was not found

Hi Karlo,

The error 615 may arise if there's an issue on how your modem is mounted. To sort your concern, we suggest that you consider the following:

• Ensure that your modem is connected properly.
• Run the internet connection troubleshooter. To do this follow these steps:
  • Type Troubleshooting in the search box.
  • Press Enter.
  • Click View All and select Internet Connections.
  • Follow the on-screen instructions.
• Reinstall your modem. For a step-by-step guide, refer to the support website of your Internet service provider.
• If the issue persists, follow the troubleshooting steps provided on this
  link on how to fix network connection issues.

Let us know should you need further assistance.

 

windows7 WiFi wireless modem

Depending on exactly what your problem is, start by following these steps:

That usually means that the router you are connecting to recognizes that you are there, but has not accepted you as an approved user. That happens when the wifi password on your computer is not a match for the one required in
the router.



One solution that frequently fixes this is to delete your network from your computer. Then have your computer recognize a new network (yours) and ask for the wifi password.

1. Start globe (bottom left)
2. Control panel
3. Network and Internet
4. Network Sharing Centre
5. Manage networks
6. Find and remove your network

Try the icon in the system tray again (bottom right)

It should find the "new" network and ask for the wifi password.