Windows 10: I cannot connect Airpods Pro 2 to Windows PC

devmgmt.msc - to roll back or remove bluetooth altogether does not solve the issueBluetooth icon is blue and active and appears to be working - but cannot see the airpods which are not connected to another device.Roll back drivers is greyed out so not an option. Updating drivers also does not work as there is no update.

:)

 

Airpods pro 2 not working on windows 10

Hi

Welcome to Microsoft community.

I understand the issues you're experiencing with your AirPods Pro on your Windows 10 PC. It seems like you've already tried some common troubleshooting steps. Here are a few more suggestions you might consider:

1. Re-pair your AirPods: Remove your AirPods from the list of paired devices on your PC and then re-pair them. This could help reset the connection between your AirPods and your PC.
   
2. Reset your AirPods: According to Apple, you can reset your AirPods Pro by pressing and holding the setup button on the back of the charging case for about 15 seconds until you see the status light flashing amber. After resetting, you can try re-pairing them with your PC.
   
3. Disable the Hands-Free Telephony service: Go to Control Panel -> Hardware and Sound -> Devices and Printers. Find your AirPods, right-click on them and select "Properties". Then go to the "Services" tab and uncheck "Hands-Free Telephony". Click Apply and OK, then try reconnecting your AirPods.
   
4. Check Bluetooth services: Press Win+R, type "services.msc" and press Enter. In the Services window, find "Bluetooth Support Service", right-click it and select "Restart". Then, right-click it again, select "Properties" and set the startup type to "Automatic". Repeat these steps for "Bluetooth Audio Gateway Service".
   
5. Check for interference: Other wireless devices and electronic equipment can interfere with Bluetooth connections. If possible, move your PC and AirPods away from other devices and try again.
   
6. Seek professional help: If none of these steps resolve your problem, it may be worth bringing your PC and AirPods to a professional for a check-up.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

How to connect both dualsence and airpods pro 2

To connect both a DualSense controller and AirPods Pro to a device at the same time, you can follow these steps:

Turn on Bluetooth on the device you want to connect the DualSense and AirPods Pro to.

Press and hold the PS button and Share button on the DualSense controller until the light bar starts flashing.

Go to your device's Bluetooth settings and search for available Bluetooth devices.

When the DualSense controller appears in the list of available devices, select it and wait for it to pair.

Once the DualSense controller is connected, put your AirPods Pro into pairing mode by pressing and holding the button on the back of the charging case until the light on the front of the case starts flashing.

On your device, search for available Bluetooth devices and select your AirPods Pro from the list of available devices.

Once your AirPods Pro are connected, you should be able to use both the DualSense controller and AirPods Pro simultaneously on your device.

Note that some devices may have limitations on how many Bluetooth devices can be connected at the same time, so it's possible that you may need to disconnect one device to connect the other. If you encounter any issues, you can try resetting the Bluetooth connections on your device and the devices you are trying to connect.

 

AirPods Pro 2 Microphone Not Working on PC

I see you are showing the AirPods Pro version but you state you are using the AirPods Pro 2 version. The reason I am asking is because I found out that my AirPods Pro 2 are not working with the microphone but my AirPods Pro, are.

I have not yet tried a hard reset, as has been suggested previously. My indications are like the ones you show in your attachments.