Windows 10: i cannot add new family member to safety family TraceID: uN6WMh6IHk+vESwM.6.340

i cannot add new family member to safety family TraceID: uN6WMh6IHk+vESwM.6.340

:)

 

Can't add family members to MS Family Safety

Every time I try to add a family member I get this error:

"Something went wrong on our end. Give it a few minutes, then try again. TraceID: 6EPn0vwEkkiRIQF0.7.78"

When I try to add family members through the app, it says something about "detecting unusual activity".

A couple weeks ago I added and removed family members several times because I couldn't get MS Family to detect their devices. I have a feeling I was locked out because it thinks I'm DDOSing or something. It's been a week and I still can't add my kids to my account.

 

Adding phone to Family Safety

If you haven't used Family Safety before, you can skip this step. If you already use Family Safety, you'll see a screen where you need to match each Windows account to a name on the Family Safety members list.
If a Windows account doesn't have a matching Family Safety name, click the option to add it.

You'll recognize the people listed on the Family Safety members list as the people in your family who already use Family Safety. When you match them to their Windows accounts, you're verifying for Family Safety that each person is matched to their own correct
settings. For example, if your child's name is Ben, he might have a Windows account named Ben but be listed in the Family Safety members list as Ben Miller. By matching the accounts, you tell Family Safety that this is the same person.

If there's a Windows account on the computer for someone who hasn't used Family Safety before, you'll see them at the bottom of the list. When you click Add (person's name), Family Safety creates a new Family Safety
membership for them with their Windows account name.



You can match your existing Family Safety settings to your Windows accounts...

Add passwords...

It's important that all of your Windows accounts have passwords. If you have an account without a password, your kids could log on to that account and bypass their Family Safety settings.

If the Windows accounts you're setting up to monitor don't have passwords, click Add passwords.

If you have guest accounts on your computer, you should turn them off because kids can also use them to bypass safety settings.

Verify your setup...

Click Next and you'll see the Windows accounts that Family Safety is now monitoring on the computer.



See the Windows accounts that are being monitored and what their settings are.

 

New Microsoft Family Safety Preview app for Android and iOS

Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog