Windows 10: I am unable to connect to internet and cant log in

I’ve been having for a while now and I was able to just use my hotspot but it didn’t really work well so what I did is I network reset to reset all like my Internet because that’s what one of your things told me or administrators or whatever now that happened when it shut down I open it and when I press Internet, there’s nothing to pick. I’ve tried to connect to mine, but it didn’t work because nothing showed up and I can’t login now.

:)

 

No internet connection

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to connect to the internet. In order to get clarity and to assist you accordingly,
please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• Are you able to access internet using a different network?

• What is the KB number of the Windows Update installed prior to this issue?
  

In this scenario, we would suggest you to manually reset TCP/IP and check, follow these steps:

1. On the
   Start screen, type CMD. In the search results, right-click Command Prompt, and then select Run as administrator.
   
2. 
   At the command prompt, enter the following command, and then press Enter:
   

netsh int ip reset c:\resetlog.txt


Note: If you don't want to specify a directory
path for the log file, run the following command instead:

netsh int ip reset


3. Restart the computer.



Also,
try the troubleshooting steps referred in this article:
Fix network connection issues in Windows
and check if it works.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,
  

 

Unable to browse the Internet even when connected to Wi-Fi

Hi,

There may be several reasons as to why you cannot connect to the internet. To isolate the issue, kindly answer the following questions:

• What browser are you using?
• Have you tried connecting to the internet using a wired connection?
• When did the issue start?
• Does this happen with all websites?
  
• What troubleshooting steps have you done so far?

We also suggest that you try the try the troubleshooting steps found
here.

Regards.