Windows 10: I am trying to delete photos

I am trying to delete photos on my newly acquired laptop. I was able to do so, just fine, the other day and now I cannot. I keep getting error message that I cannot delete because they are being accessed by another app or that I do not have access to delete or something like that. I am the only user of both my phone and laptop. I even tried turning the phone off and that did not help. What the heck?

:)

 

Multiple Photos

We suggest that you follow the steps below to delete the photo through Photos app:

• If you’re looking at your list of photos in Photos app, select the photos by clicking on checkbox on the photos you want to delete. Click
  Delete icon at the bottom right corner to delete.
• If you open a photo, Tap or press Delete
  key from keyboard.

Let us know if you need more assistance.

 

Deleting photos in Windows 10

Hi,

Welcome to Microsoft Community.

- Are you using Photo app or other app?

If you are referring to Photo app, follow the below steps and check.

• • 
    

[*]1. In the Photos app, go to the folder with the files you want to delete.
[*]2. Do one of the following:

• If you’re looking at your list of photos and videos, swipe down on or right-click the files you want to delete. You can also tap or click
  Select all.
  
• If you open a photo or video, swipe up from the bottom or right-click to see the app commands.
  

3. Tap or click
Delete.

• 
  

You can also delete photos using the Camera app, the OneDrive app, or File Explorer.

The above steps are the only way to delete the photos.

If you are referring to a different app or form different location, help us with more information.

Regards,

Guru Kiran

 

Windows 10 photo app

Hi Ralph & Barbara,

We suggest that you reset Windows Photo app. Follow the steps below:

• Press Windows key + R.
• Type %appdata%\..\Local\Packages\Microsoft.Windows.Photo_8wekyb3d8bbwe\LocalState
• Delete all the contents of the folder.

Give it a try and let us know how it goes.