Windows 10: I am getting an error message when trying to remove a family member

My husband keeps getting an error message when trying to join our family. It is asking him to leave another family. When he does this it keep say " We cannot remove you from this family at this time. Please refresh and try again". This has been happening for week. My husband need Microsoft to complete things that are very important.

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removing a family member

I like to remove a family member from the account but when I select family member I do not see remove option and the only choices are either Block to sign or change. Any suggestion.

 

Remove Adult Family Member

It looks like the initial steps didn't work out for you. Where do get the error? Is it when removing the family member from the PC or from online? If possible, can you share a screenshot of the error and mask all sensitive info?

 

Cannot Leave a Family Group, or Remove Members, I am the only Organizer

I have tried to follow the "Right" steps. Please don't refer me to those:

I am the one and only organizer in our family group. With me, there are three kids, who are just members.

1. I cannot remove kids from the group. When trying, it gives an error message:

"You can't remove zzzzz from the family group

Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for zzzzz can remove this family member. Ask the family organizer who granted zzzzz consent to remove zzzzz from the family group."

2. I cannot remove myself from the family group. When trying, it gives an error message:

"Something went wrong

We’re having trouble and can’t remove yyyyy from your family group right now. Refresh or wait and try again."

How to proceed? How to get rid of this group?