Windows 10: HyperX cloud 3 Drivers/not working

I got a new HyperX Cloud 3 headset for Christmas, I plugged it into my xbox series x controller and it works but When I plug the pc adapter into my pc it says "The drivers for this device are not installed" as shown in the screenshot I added from device manager. It's not found as an audio device in sound output unless plugged into the headphone jack but then I miss out on the bonuses of the HyperX NGENUITY app. I've been trying to find a fix all day yesterday. Hopefully someone can help. Thanks.

:)

 

HyperX Cloud Stinger Mic Is Not Working

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

You try this options to fix the issue:

Fix #01: Check your connections

The first and the most simple cure to your problem is to check your connections. Many times the connection is loose or the microphone is not plugged in properly which leads to mic failure. Check and fix the loose or hanging microphone connected to your device
to solve the issue in no time.

Fix #02: Enable audio devices

Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. You can enable them from audio settings on your device. Simply go to your audio settings and enable the mic and speakers from there. Make sure they are not muted or the
volume is not too low, which might make you think that the mic or speaker is not working.

Fix #03: Set HyperX Cloud Stinger mic as the default device

Maybe your HyperX Cloud Stinger mic is disabled or not set as the default device on your computer. You can easily re-enable it and set it as the default device as follows:

-Press Win+R key to bring up the Run dialog, then type “control” and press Enter.

-In Control Panel, select Large icons from the View by drop down menu in the top right corner.

-Click on Sound.

-Click the Recording tab, then right-click on any empty place inside the device list and select Show Disabled Devices.

-Right-click the Headset Microphone and select Enable. Then right-click it again and select Set as Default Device.

Fix #04: Update your headset driver

The mic on your HyperX Cloud Stinger headset won’t work if you are using wrong or outdated driver. So you should update the driver to see if that’s a problem for you. Follow these steps to do this:

-Open the Sound window following the first three steps from the above Fix #03.

-Go to the Playback tab, right-click on your headphones and select Properties.

-Click on the Properties button in the Controller Information section.

-Then click Change Settings.

-Click the Driver tab and select Update Driver.

-Let the Windows Search automatically for updated driver software.

Once you’ve updated the driver for your HyperX Cloud Stinger headset, restart your computer. Then check to see if the microphone is working.

Fix #05: Reset/reinstall Windows

If the issue persists, chances are your operating system has corrupted files or configurations that are preventing your headphone’s mic from working properly. You can reset or reinstall Windows to solve this problem. Remember to back up your computer first
to help avoid any data loss.

Once the Windows is reinstalled on your PC, reinstall your headset and see if it fixes the problem for you.

In case the mic on your HyperX Cloud Stinger headset still isn’t working, it’s probably a hardware issue.

Hope this information helps

Sincerely,

Louie

 

HyperX Releases Cloud Revolver Gunmetal

HyperX, the gaming division of Kingston Technology Company, Inc., today announced the addition of HyperX Cloud Revolver Gunmetal gaming headset to its Cloud Revolver family. Featuring the same award-winning sound, comfort and durability inherent in Cloud Revolver, the new gunmetal edition offers the immersive audio profiles engineered in the Cloud Revolver family, creating a larger sound stage for FPS and open-environment gameplay, as well as concert hall-like audio experience when listening to music.

HyperX Cloud Revolver Gunmetal uses 50mm drivers that directs sound into the ear for precise audio positioning and a clean, crisp sound with enhanced bass. The headset is versatile with its detachable noise-canceling microphone that is certified by TeamSpeak and Discord. The headset is designed to deliver ultimate comfort during long hours of gameplay with HyperX signature memory foam and premium leatherette on the ear cups and head band.








"The Cloud Revolver is known for giving an advantage during FPS gameplay due to its incredible studio-grade sound stage. The drivers are tuned for players to identify footsteps and gunshots quickly and more accurately than the competition," said Tyler Needles, audio business manager, HyperX. "The Cloud Revolver recently won PC Gamer's "Headset of the Year" award, and we are thrilled to offer a new gunmetal model option featuring a premium matte finish and comfortable design to gamers all around the world."

HyperX Cloud Revolver Gunmetal is compatible with PC, PS4, PS4 Pro, Xbox One, Xbox One S, Mac, Mobile, Nintendo Switch, and other virtual reality systems with 3.5mm ports. The headset is backed by a two-year warranty.

Availability
Cloud Revolver is now available through HyperX's network of retail and e-tail outlets for $119.99 MSRP. For more information on Cloud Revolver Gunmetal and global availability, please visit the Cloud Revolver webpage.

Features

• Studio-grade sound stage
• Signature HyperX memory foam with premium leatherette
• Durable steel frame
• Detachable noise-cancellation microphone
• Directional 50mm drivers
• Multi-platform compatibility

Headphone

• Driver: Dynamic, 50mm with neodymium magnets
• Type: Circumaural, Closed back
• Frequency response: 12Hz-28,000 Hz
• Impedance: 30 Ω
• Sound pressure level: 104.5dBSPL/mW at 1kHz
• T.H.D.: < 2%
• Input power: Rated 30mW, Maximum 500mW
• Weight: 360g
• Weight w/ mic and cable: 376g
• Cable length and type: Headset (1m) + Audio Control Box (2m)
• Connection: Headset - 3.5mm plug (4 pole) + Audio Control Box - 3.5mm stereo and mic plugs

Microphone

• Element: Electret condenser microphone
• Polar pattern: Uni-directional, Noise-canceling
• Frequency response: 50Hz-18,000 Hz
• Sensitivity: -40dBV (0dB=1V/Pa,1kHz)

 

Kingston Announces the HyperX Cloud Stinger Gaming Headset

HyperX, a division of Kingston Technology Company, Inc., the independent world leader in memory products, solidifies its commitment to creating quality gaming gear for everyone with the release of the HyperX Cloud Stinger gaming headset. Designed to make even the most casual gamer feel like a pro, the HyperX Cloud Stinger features HyperX signature memory foam and 50mm directional drivers to deliver a comfortable, high-quality sound experience at an affordable price.

HyperX Cloud Stinger weighs just 275 grams and is built with 90-degree rotating ear cups to provide hours of comfort for console and PC gaming. The lightweight headset includes 50 mm directional drivers that are tilted to position sound directly into the ear, resulting in a broader and more accurate in-game sound. HyperX Cloud Stinger also offers a convenient set of features for gameplay, including a swivel to mute the microphone, an adjustable steel slider for long lasting durability, and volume controls on the headset.





"Building on the success of HyperX Cloud Gaming Headsets designed for gamers of all skill levels, including professional eSports athletes, our new Cloud Stinger brings our quality to all players, no matter their budget or expertise," said Lawrence Yang, business manager, HyperX. "The Cloud Stinger rounds our line of Cloud Gaming Headsets to deliver consumers a broader range of premium in-game audio for gaming, music, entertainment, and more."

With optimal audio performance and sound quality, the HyperX Cloud Stinger ensures crisp and clear audio to help gamers quickly locate rivals for gameplay advantage across platforms. HyperX Cloud Stinger has multi-platform compatibility out-of-the-box with PC, Xbox One, PS4, Wii U and mobile devices.

"HyperX makes some truly great headsets, so when I tried out HyperX Cloud Stinger, I didn't expect anything less," said Gordon Hayward, professional NBA basketball player and avid gamer. "The sound quality is great. Whether traveling during the season, watching others battling it out online, or playing at home, HyperX Cloud Stinger is an all-star headset in its price class."

HyperX Cloud Stinger Key Features:

• Lightweight Design - Minimal weight for enhanced comfort
• Audio Precision - Optimal audio performance and sound quality
• Adjustable Steel Slider - Long lasting durability and stability; high-quality build
• Intuitive Volume Control - Easily accessible volume slider to adjust audio on the headset
• Noise-Cancellation Microphone - Clear voice quality; conveniently flip the microphone to mute
• Multi-Platform Compatibility - Enjoy comfort and enhanced audio experience on PC or console; plug into a mobile device2 and wear the headset on the go

Additional HyperX Cloud Stinger Specifications:

Headphones

• Driver: Dynamic, 50 mm with neodymium magnets
• Type: Circumaural; closed back
• Frequency response: 18Hz-23,000Hz
• Impedance: 30 Ω
• Sound pressure level: 102 ± 3dBSPL/mW at 1kHz
• T.H.D: ≦ 2%
• Input power: Rated 30mW, Maximum 500mW
• Weight: 275g
• Cable length and type: Headset (1.3m) + Extension Y-cable(1.7m)
• Connection: Headset - 3.5mm plug (4 pole) + extension cable - 3.5mm stereo and mic plugs

Microphone

• Element: Electret condenser microphone
• Polar pattern: Uni-directional, Noise-canceling
• Frequency response: 50Hz~18,000Hz
• Sensitivity: -40 dBV (0dB=1V/Pa,1kHz)