Windows 10: HP Reverb G2 + Windows 11 24H2 Not Working Need Help

Hello,I have a problem with a VR HeadsetHP Reverb G2 and the latest Windows 11 Update24H2. The HP Reverb G2 requires Microsoft's Mixed Reality Portal software, which they have discontinued and no longer works at all in the latest Windows 11 24H2 Update. What are the solutions/workarounds to get this perfectly fine VR Headset, that works on another machine I haven't upgraded just fine, now that Microsoft has stopped supporting that piece of critical software for this device? Are their any plans for a compatible replacement? Is HP doing something about this? Or did HP and Microsoft pretty mu

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HP Reverb G2 v2 that flickers and randomly loses tracking

Hello Fly by Night

Welcome to Microsoft Community.

I am sorry to hear that you are having trouble with your HP Reverb G2 v2. This seems to be a common issue reported by many users on the HP Support Communities. Since it involves a third-party hardware problem, it seems that this problem is more suitable to post on the HP support community and contact HP support for more professional assistance. The following is the contact entry:

• Contact HP | HP® Official Site
  
• Home - HP Support Community
  

Some possible solutions suggested by HP community engineers are:

• Setting the PCIE speed to Gen 3 (down from the default Gen 4) in the BIOS.
  
• Lowering the SteamVR per eye resolution from 100% to 50 - 66%.
  
• Launching your games in flat mode first, lowering their resolutions to low or medium and then launching them in VR.
  
• Re-pairing the controllers or replacing the batteries
  

Here are related threads from the community:

1. Solved: Reverb G2 flickering - HP Support Community - 8137361
   
2. Solved: Reverg g2 constant crashing, loss of tracking and blue scree... - HP Support Community - 7959921
   
3. Solved: Reverb G2 controller not tracking, lights dim - HP Support Community - 7866312
   

Disclaimer: The above link belongs to non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope the above information can help you with this issue.

Best regards,



Chandy |Microsoft Community Support Specialist

 

HP Reverb G2 shaking

Hi AG_86_n,

Thanks for your post in Microsoft Community.



It sounds like you are currently having problems with picture shows on HP Reverb G2 shaking after upgrading to Windows 11. Sorry for the inconvenience.



These failures during use may be caused by the incompatibility of device drivers with Windows 11. However, after searching, it seems that there is no driver for Windows 11 to install on your device, it is recommended that you contact HP, but you also can try to download and install it again to see if the problem can be solved.

HP Reverb G2 Virtual Reality Headset Software and Driver Downloads | HP® Customer Support



Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you want to go back to Windows 10, you can try the following methods:

1. If you upgrade from Windows 10 to Windows 11 within 10 days, you can go back by Recovery:Recovery options in Windows (microsoft.com)



2.If the update is more than 10 days, please go

Settings > Recovery > Restart now. After restarting, it will automatically enter the Windows recovery environment, please click "Troubleshoot" > "Advanced Options", and then click "Uninstall Updates" to remove the recently installed Windows 11.



Feel free to post back if you need further assistance.



Best Regards,

Sawa | Microsoft Community Support Specialist

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* If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

* Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

 

HP Reverb G2's Cameras Seem to Be Misoriented?

Hello Lennon. I'm Greg, here to help you with this.

It's a hardware issue or HP's software that would control it.

I would contact HP Support under warranty to either fix or replace it:

https://support.hp.com/us-en

I would also simultaneously post this in the HP forums to get guided help from the engineers and enthusiasts there who are more brand-focused than here in a general WIndows forum:

https://h30434.www3.hp.com/t5/Welcome-to-the-Co...

Some resources I found for G2 Reverb Setup and related issues that might help:

https://manuals.plus/hewlett-packard/hp-reverb-...

https://www.gamersbynight.com/hp-reverb-trackin...

https://h20195.www2.hp.com/v2/GetDocument.aspx?...







Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.