Windows 10: HP Reverb G2 V2 Issue

Dear Ladies and Gentlemen,I just bought the HP G2 Version2 VR headset and after installation I got this error message at Windows Mixed Reality picture attached. I never heard of Intel issues with that device and HP could NOT help me here.My System:Asus B760 Plus TUV Gaming MainboardRTX 4070 TI32GB RamIntel i7 12700KF--> report resolution "problem" with that processor but this cannot be possible.Thanks for your help and best regardsTom

:)

 

HP Reverb G2 v2 that flickers and randomly loses tracking

Hello Fly by Night

Welcome to Microsoft Community.

I am sorry to hear that you are having trouble with your HP Reverb G2 v2. This seems to be a common issue reported by many users on the HP Support Communities. Since it involves a third-party hardware problem, it seems that this problem is more suitable to post on the HP support community and contact HP support for more professional assistance. The following is the contact entry:

• Contact HP | HP® Official Site
  
• Home - HP Support Community
  

Some possible solutions suggested by HP community engineers are:

• Setting the PCIE speed to Gen 3 (down from the default Gen 4) in the BIOS.
  
• Lowering the SteamVR per eye resolution from 100% to 50 - 66%.
  
• Launching your games in flat mode first, lowering their resolutions to low or medium and then launching them in VR.
  
• Re-pairing the controllers or replacing the batteries
  

Here are related threads from the community:

1. Solved: Reverb G2 flickering - HP Support Community - 8137361
   
2. Solved: Reverg g2 constant crashing, loss of tracking and blue scree... - HP Support Community - 7959921
   
3. Solved: Reverb G2 controller not tracking, lights dim - HP Support Community - 7866312
   

Disclaimer: The above link belongs to non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope the above information can help you with this issue.

Best regards,



Chandy |Microsoft Community Support Specialist

 

HP Reverb G2's Cameras Seem to Be Misoriented?

Hello Lennon. I'm Greg, here to help you with this.

It's a hardware issue or HP's software that would control it.

I would contact HP Support under warranty to either fix or replace it:

https://support.hp.com/us-en

I would also simultaneously post this in the HP forums to get guided help from the engineers and enthusiasts there who are more brand-focused than here in a general WIndows forum:

https://h30434.www3.hp.com/t5/Welcome-to-the-Co...

Some resources I found for G2 Reverb Setup and related issues that might help:

https://manuals.plus/hewlett-packard/hp-reverb-...

https://www.gamersbynight.com/hp-reverb-trackin...

https://h20195.www2.hp.com/v2/GetDocument.aspx?...







Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

HP Reverb G2 v2 that flickers and randomly loses tracking

Hi folks! I have a HP Reverb G2 v2 that flickers and randomly loses tracking in WMR and the MSFS 2020 sim. I have updates Win 10, all drivers, unplugged, replugged cables. Some folk in forums suggested resetting boundries, but that doesn't work. The "Center" button alternates between lit and greyed out. When "Trace button is pressed, a red button comes on and won't trace. Please help, VR is not working for me. Windows 10, intel i7 10700K, 3.8Ghz, 8 core, 16MW 125W, 64GB RAM, Nvidia Geoforce RTX 2080 Super 8GB, Hard Drive 1TB