Windows 10: HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup

Discus and support HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup in Windows 10 Gaming to solve the problem; HP envy 23 touchsmart AIO windows 10, upon power up I got a black screen with a cursor and the blue loading circle, it didn't even make it to the log... Discussion in 'Windows 10 Gaming' started by Ashley Patterson1, Nov 1, 2024 at 10:53 PM.

  1. HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup


    HP envy 23 touchsmart AIO windows 10, upon power up I got a black screen with a cursor and the blue loading circle, it didn't even make it to the log in screen. So I walked away for like 20 min maybe more? When I came back it was still black the cursor was there but the loading circle was gone. I tried to do a system restore which is something I read on another thread but it said there weren't any restore points. Please help, I have to work off this computer for 2 more weeks! Thanks in advance!

    :)
     
    Ashley Patterson1, Nov 1, 2024 at 10:53 PM
    #1
  2. zbook Win User

    HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

    HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

    See if you can run through these troubleshooting steps:

    HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support


    Step 1: Confirm the computer has a touch screen
    Step 2: Enable and reinstall the touch screen driver in Device Manager
    Step 3: Configure the touch display
    Step 4: Install Windows updates
    Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
    Step 6: Adjust the power management settings for your touch screen
    Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
    Step 8: Update the BIOS and graphics driver
     
  3. How can you fix a black screen with a cursor on Windows 10 startup?

    Hello, I have a HP Pavilion 15-g019wm Notebook and I'm experincing a black screen at startup.

    --------------------------------------------------------------------------------------------------------------------------------------------------------

    I get this

    HP

    Perparing Automatic Repair

    After the Auto Repair screen I get a screen with a cursor, The CMD opens for a second then I get the screen

    L (The L is the cursor)

     
  4. KLund1 Win User

    HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup

    HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

    Thanks for the long reply! The effort is much appreciated!
    My responses in bold

    Again many thanks.
    Any other thoughts or suggestions, from anyone??
     
Thema:

HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup

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    HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup: HP envy 23 touchsmart AIO windows 10, upon power up I got a black screen with a cursor and the blue loading circle, it didn't even make it to the log in screen. So I walked away for like 20 min maybe more? When I came back it was still black the cursor was there but the...
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    HP envy23 touchsmart AIO windows10 black screen w/cursor upon startup: HP envy 23 touchsmart AIO windows 10, upon power up I got a black screen with a cursor and the blue loading circle, it didn't even make it to the log in screen. So I walked away for like 20 min maybe more? When I came back it was still black the cursor was there but the...
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