Windows 10: How to uninstall GOG Galaxy

Hi, on my PC, I have a app called GOG galaxy which runs old games and when ever I try and uninstall the game, it claims the app is running when it isn't. I can't open the app because there is a important file missing and I can't install a new version because the old version is blocking me. I have been waiting for their tech support for days and really need the app of my PC, any ideas?

:)

 

Cannot install GOG Galaxy

Hi, my name is Kelly, and I'm an independent consultant and I'm here to help.

This error usually occurs because you don't have permission to modify the registry key specified in the error message.

To fix this error, you can try the following steps:

Make sure you are running the GOG Galaxy installation as an administrator. To do this, right-click on the installation file and select "Run as administrator".

Make sure the user account you are using has administrator permissions. If not, log in with an account that has administrator permissions and try installing again.

Open the registry editor (regedit.exe) and navigate to the registry key specified in the error message (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). Right-click on the key and select "Permissions". Make sure the user account you are using has write permissions for this key.

If you're still having trouble installing GOG Galaxy after trying these solutions, you may need to contact GOG support for further help.

 

GOG Games Not Booting

Hi MKCFenix，

Perhaps these questions are superfluous, but I have to confirm the situation with you:

1. Can you download the game through GOG Galaxy?

2. Did you uninstall the GOG Galaxy platform and reinstall it?

Your computer is perfectly equipped to run Steam and Epic Games, which leads me to believe that the problem is not systems or hardware, so I focus on GOG Galaxy apps.

Thanks for your patience and understanding!

Best Regards,

Manson | Microsoft Community Support Specialist

 

Unable to play DirectX 9 games when using the GOG (Good Old Games) GALAXY launcher

Whenever I use the GOG GALAXY launcher to start a DirectX 9-based game, the game either crashes and closes or it displays a black screen.