Windows 10: How to solve loading screen on microsoft store

After repair and reset my microsoft store, it keep loading on the screen. I hv tried some ways but it didnt work

:)

 

Microsoft Store will not load

Hi,

Corrupted system files could be the main reason why you're Store is not loading and you're getting error messages. Since you were able to perform all the steps needed and the issue still persists, we suggest following the steps below:

• Install Windows updates.
• Disable the antivirus software temporarily.
• Repair corrupted or damaged files by running the System File Checker and
  DISM tool.

These are the common troubleshooting that we need to do if the issue is still happening after performing several steps.

Kindly get back to us with the outcome.

 

Microsoft Store Infinite loading screen

Hi Gwy Darrel Maluya,



Thanks for your post in Microsoft Community.

I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

According to your description, I knew that your Microsoft Store doesn't open properly, it's always stuck on the start screen and display it's loading. If my understanding is wrong, please correct me in the reply.

First of all, I suggest you try changing your DNS, as the slow page loading may be due to network issues. Win+Q to open the search box, enter 'ncpa.cpl', press Enter to open the "Network Connections" window, select your network adapter, right-click > "Properties" , double-click "Internet Protocol Version (TCP/IP)", then Set as shown below. Then try open Microsoft Store.







If that still doesn't work, you can reset your Microsoft Store (don't worry, your previously downloaded software won't disappear). Win+Q to open the search box, enter 'Microsoft store', right-click "Microsoft Store" > "More" > "App settings" > "Reset". Then try open Microsoft Store.

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.



Best Regards,

Mosken - MSFT | Microsoft Community Support Specialist

 

Windows 10 Store and Solitaire apps will not load

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to run Built in Troubleshooter, Reset Store and check if it helps.

Step 1:

Please follow the steps below to run Built in Troubleshooter:

• Type troubleshooting in the Search area on the taskbar.
  
• Click on View all on the left panel of the Troubleshooting Windows.
  
• Select Windows store Apps.
  
• Follow the on screen instruction.

Step 2: Reset the Windows Store.

Please follow the steps below to Reset Store.

• Press Windows key + R.
• Type wsreset.exe. Press Enter.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.